Shipping & Postage Questions

Discover more about USPS® shipping services, how to print postage, and lots more.

Pirate Ship avatar
52 articles in this collection
Written by Pirate Ship

Can I alter flat rate packaging?

It's possible to manipulate flat rate packaging to ship weight-based Priority Mail, though we don't recommend it
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

What should I charge my customers for shipping?

How to determine your shipping costs.
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

How can I create a Return Label for a label I already purchased?

Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Does Pirate Ship offer one-day shipping?

What is the fastest way to ship something?
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Can I get a money-back delivery guarantee refund on my Priority Mail Express or Priority Mail Express International shipment?

Here's how to get refunds for delivery speed guarantees for Priority Mail Express, and what to do for Priority Mail Express International
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Why can't I refund my label?

There's no option to refund my label.
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Where do I get packaging for my shipments?

Start here to get your boxes, poly mailers, and everything in between
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

How do I cancel a refund request?

What to do when you still need to use a label but you've requested a refund.
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Why did USPS charge my recipient "Postage Due" to receive their package?

Here's what you can do if your recipient has been charged to receive a package you sent to them.
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Shipping Insurance Terms and Conditions

Here's the insurance costs & policy details for Pirate Ship's shipping insurance by Shipsurance.
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

How to Cutdown your Boxes to Size

Fast techniques to cutting your box down that can help save cost!
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

How do I ship a Tube?

What option do I select for a tube?
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Why won't USPS accept my Ship From Address, or says Invalid Ship To Address?

Here's what to do when you receive an address error because USPS couldn't find any matches in their database.
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

When will tracking emails be sent?

Can I customize my tracking email?
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Can I preview a label before I purchase it?

How to make sure the address is correct before purchasing it.
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

I dropped off my package, but it still hasn't been scanned yet

Why hasn't my tracking status been updated?
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Can I choose my Ship Date?

Can I buy a label and use it a few days later?
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

How do I create Flat Rate labels?

You need to choose the specific Flat Rate package type you're using to get Flat Rate postage
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Can I edit a label I've already purchased?

There's no way to change the address after you've bought a label.
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Will I be charged again to reprint my label?

My label didn't print right. Can I print it again without being charged?
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Can I get a shipping rate quote?

Here's how to figure out what your postage costs will be
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Why doesn't Pirate Ship offer FedEx or UPS?

Here's why USPS® is better than FedEx or UPS
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Does Pirate Ship offer shipping supplies like boxes or label paper?

Information on shipping supplies, boxes and label paper
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Can I ship to PO Boxes with Pirate Ship?

Information on shipping to P.O Boxes
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

How do I ship to military APO, FPO and DPO addresses?

How to format addresses when shipping to military personnel
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Label Printer & Shipping Scale Recommendations

Cost effective label printer and shipping scale options
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago
USPS® Shipping Services and Rates

What should I include in my store's shipping policy?

Information to share with your customers about shipping
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Does Pirate Ship offer the USPS Fragile service?

How to purchase Special Handling services for your shipment
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

When does a shipping label expire?

Best practices on when to use your label
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Consejos para reducir los costos de envío

¿Es demasiado caro el envío? ¡Aquí hay un montón de cosas que puede hacer para ayudar a reducir algunos costos!
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Aumento Temporal de Tarifas de USPS por la Temporada Festiva 2020

USPS está aumentando temporalmente las tarifas de los servicios nacionales del 18 de octubre al 27 de diciembre
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

USPS Temporary Holiday Rate Increase 2020

USPS is temporarily increasing rates for domestic services from October 18th to December 27th
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Tips to lower your shipping costs

Is shipping too expensive? Here's a bunch of things you can do to help shave some costs!
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Will COVID-19 impact the shipping speed of my package?

Service disruptions caused by the global pandemic
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

When will my package be delivered?

Service commitments for USPS shipping services
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Why is my Pirate Ship label more expensive than the Post Office?

Pirate Ship gives you the deepest commercial discounts that USPS offers for parcels, but there's one little loophole...
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

What is Commercial Pricing?

Learn about the deepest discounts USPS offers and what happened to Commercial Base Pricing and Commercial Plus Pricing
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Do USPS® shipping rates ever change?

Information on USPS rate increases and updates
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago

Can I use Priority Mail Cubic with a softpack or padded envelope?

USPS Cubic Softpack is a cheap & fast way to ship envelopes
Pirate Ship avatar
Written by Pirate Ship
Updated over a week ago