Shipping & Postage Questions

Discover more about USPS® shipping services, how to print postage, and lots more.

30 articles in this collection
Written by Pirate Ship

Why can't I refund my label?

There's no option to refund my label.

Written by Pirate Ship
Updated this week

Can I get a refund for a Returned Package?

Will I have to pay again to send a returned package?

Written by Pirate Ship
Updated over a week ago

Shipping Insurance Terms and Conditions

Here's the insurance costs & policy details for Pirate Ship's shipping insurance by Shipsurance.

Written by Pirate Ship
Updated over a week ago

How to Cut Boxes to Size

Cutting your box down can help save cost!

Written by Pirate Ship
Updated over a week ago

How do I ship a Tube?

What option do I select for a tube?

Written by Pirate Ship
Updated over a week ago

Why won't USPS accept my Ship From Address, or says Invalid Ship To Address?

Here's what to do when you receive an address error because USPS couldn't find any matches in their database.

Written by Pirate Ship
Updated over a week ago

When will tracking emails be sent?

Can I customize my tracking email?

Written by Pirate Ship
Updated over a week ago

Can I preview a label before I purchase it?

How to make sure the address is correct before purchasing it.

Written by Pirate Ship
Updated over a week ago

I dropped off my package, but it still hasn't been scanned yet

Why hasn't my tracking status been updated?

Written by Pirate Ship
Updated over a week ago

Can I choose my Ship Date?

Can I buy a label and use it a few days later?

Written by Pirate Ship
Updated over a week ago

How do I create Flat Rate labels?

You need to choose the specific Flat Rate package type you're using to get Flat Rate postage

Written by Pirate Ship
Updated over a week ago

Can I edit a label I've already purchased?

There's no way to change the address after you've bought a label.

Written by Pirate Ship
Updated over a week ago

Will I be charged again to reprint my label?

My label didn't print right. Can I print it again without being charged?

Written by Pirate Ship
Updated over a week ago

Can I get a shipping rate quote?

Here's how to figure out what your postage costs will be

Written by Pirate Ship
Updated over a week ago

Why doesn't Pirate Ship offer FedEx or UPS?

Here's why USPS® is better than FedEx or UPS

Written by Pirate Ship
Updated over a week ago

Does Pirate Ship offer shipping supplies like boxes or label paper?

Information on shipping supplies, boxes and label paper

Written by Pirate Ship
Updated over a week ago

Can I ship to PO Boxes with Pirate Ship?

Information on shipping to P.O Boxes

Written by Pirate Ship
Updated over a week ago

How do I ship to military APO, FPO and DPO addresses?

How to format addresses when shipping to military personnel

Written by Pirate Ship
Updated over a week ago

Label Printer & Shipping Scale Recommendations

Cost effective label printer and shipping scale options

Written by Pirate Ship
Updated over a week ago

USPS® Shipping Services and Rates

What is Commercial Pricing?

Learn about the deepest discounts USPS offers and what happened to Commercial Base Pricing and Commercial Plus Pricing

Written by Pirate Ship
Updated over a week ago

Do USPS® shipping rates ever change?

Information on USPS rate increases and updates

Written by Pirate Ship
Updated over a week ago

Can I use Priority Mail Cubic with a softpack or padded envelope?

USPS Cubic Softpack is a cheap & fast way to ship envelopes

Written by Pirate Ship
Updated over a week ago

Pickups and Delivery

Where do I drop off my packages?

Here's how to hand your packages to the Postal Service, either by scheduling a free pickup or dropping them off at your Post Office.

Written by Pirate Ship
Updated over a week ago

How do I schedule a pickup?

There's two ways to schedule a USPS package pick up

Written by Pirate Ship
Updated over a week ago

My label has the wrong ship date. Do I need to change it?

Correcting the ship date on your label

Written by Pirate Ship
Updated over a week ago

Why does the tracking status show “Delivered” when it hasn’t been?

My package is no where to be found

Written by Pirate Ship
Updated over a week ago

Missing or Damaged Packages and Insurance

What can I do about a missing package?

Learn how to submit a missing mail search request

Written by Pirate Ship
Updated over a week ago

Does Pirate Ship offer insurance?

Can I add extra insurance to my package?

Written by Pirate Ship
Updated over a week ago

How do I file an insurance claim?

Information on USPS or 3rd party package insurance claims

Written by Pirate Ship
Updated over a week ago

Why is my international package tracking showing that it’s still in transit?

Information on international tracking issues

Written by Pirate Ship
Updated over a week ago