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Shipping & Postage Questions
Shipping & Postage Questions
Discover more about USPS® shipping services, how to print postage, and lots more.
53 articles in this collection
Written by
Pirate Ship
Can I alter flat rate packaging?
It's possible to manipulate flat rate packaging to ship weight-based Priority Mail, though we don't recommend it
Written by
Pirate Ship
Updated over a week ago
What should I charge my customers for shipping?
How to determine your shipping costs.
Written by
Pirate Ship
Updated over a week ago
How can I create a Return Label for a label I already purchased?
Written by
Pirate Ship
Updated over a week ago
Does Pirate Ship offer one-day shipping?
What is the fastest way to ship something?
Written by
Pirate Ship
Updated over a week ago
Can I get a money-back delivery guarantee refund on my Priority Mail Express or Priority Mail Express International shipment?
Here's how to get refunds for delivery speed guarantees for Priority Mail Express, and what to do for Priority Mail Express International
Written by
Pirate Ship
Updated over a week ago
Why can't I refund my label?
There's no option to refund my label.
Written by
Pirate Ship
Updated over a week ago
Where do I get packaging for my shipments?
Start here to get your boxes, poly mailers, and everything in between
Written by
Pirate Ship
Updated over a week ago
How do I cancel a refund request?
What to do when you still need to use a label but you've requested a refund.
Written by
Pirate Ship
Updated over a week ago
Why did USPS charge my recipient "Postage Due" to receive their package?
Here's what you can do if your recipient has been charged to receive a package you sent to them.
Written by
Pirate Ship
Updated over a week ago
Shipping Insurance Terms and Conditions
Here's the insurance costs & policy details for Pirate Ship's shipping insurance by Shipsurance.
Written by
Pirate Ship
Updated over a week ago
How to Cutdown your Boxes to Size
Fast techniques to cutting your box down that can help save cost!
Written by
Pirate Ship
Updated over a week ago
How do I ship a Tube?
What option do I select for a tube?
Written by
Pirate Ship
Updated over a week ago
Why won't USPS accept my Ship From Address, or says Invalid Ship To Address?
Here's what to do when you receive an address error because USPS couldn't find any matches in their database.
Written by
Pirate Ship
Updated over a week ago
When will tracking emails be sent?
Can I customize my tracking email?
Written by
Pirate Ship
Updated over a week ago
Can I preview a label before I purchase it?
How to make sure the address is correct before purchasing it.
Written by
Pirate Ship
Updated over a week ago
I dropped off my package, but it still hasn't been scanned yet
Why hasn't my tracking status been updated?
Written by
Pirate Ship
Updated over a week ago
Can I choose my Ship Date?
Can I buy a label and use it a few days later?
Written by
Pirate Ship
Updated over a week ago
How do I create Flat Rate labels?
You need to choose the specific Flat Rate package type you're using to get Flat Rate postage
Written by
Pirate Ship
Updated over a week ago
Can I edit a label I've already purchased?
There's no way to change the address after you've bought a label.
Written by
Pirate Ship
Updated over a week ago
Will I be charged again to reprint my label?
My label didn't print right. Can I print it again without being charged?
Written by
Pirate Ship
Updated over a week ago
Can I get a shipping rate quote?
Here's how to figure out what your postage costs will be
Written by
Pirate Ship
Updated over a week ago
Why doesn't Pirate Ship offer FedEx or UPS?
Here's why USPS® is better than FedEx or UPS
Written by
Pirate Ship
Updated over a week ago
Does Pirate Ship offer shipping supplies like boxes or label paper?
Information on shipping supplies, boxes and label paper
Written by
Pirate Ship
Updated over a week ago
Can I ship to PO Boxes with Pirate Ship?
Information on shipping to P.O Boxes
Written by
Pirate Ship
Updated over a week ago
Label Printer & Shipping Scale Recommendations
Cost effective label printer and shipping scale options
Written by
Pirate Ship
Updated this week
How do I ship to military APO, FPO and DPO addresses?
How to format addresses when shipping to military personnel
Written by
Pirate Ship
Updated over a week ago
USPS® Shipping Services and Rates
What should I include in my store's shipping policy?
Information to share with your customers about shipping
Written by
Pirate Ship
Updated over a week ago
Does Pirate Ship offer the USPS Fragile service?
How to purchase Special Handling services for your shipment
Written by
Pirate Ship
Updated over a week ago
Can I ship live animals with Pirate Ship?
Pirate Ship does not support shipping live animals like bees or day-old chicks, so you'll need to go to your local Post Office.
Written by
Pirate Ship
Updated over a week ago
When does a shipping label expire?
Best practices on when to use your label
Written by
Pirate Ship
Updated over a week ago
Tips to lower your shipping costs
Is shipping too expensive? Here's a bunch of things you can do to help shave some costs!
Written by
Pirate Ship
Updated over a week ago
Will COVID-19 impact the shipping speed of my package?
Service disruptions caused by the global pandemic
Written by
Pirate Ship
Updated over a week ago
When will my package be delivered?
Service commitments for USPS shipping services
Written by
Pirate Ship
Updated over a week ago
Why is my Pirate Ship label more expensive than the Post Office?
Pirate Ship gives you the deepest commercial discounts that USPS offers for parcels, but there's one little loophole...
Written by
Pirate Ship
Updated over a week ago
What is Commercial Pricing?
Learn about the deepest discounts USPS offers and what happened to Commercial Base Pricing and Commercial Plus Pricing
Written by
Pirate Ship
Updated over a week ago
Do USPS® shipping rates ever change?
Information on USPS rate increases and updates
Written by
Pirate Ship
Updated over a week ago
Pickups and Delivery
Can I make handwritten corrections to my label?
What to do if you purchased a label that needs to be edited
Written by
Pirate Ship
Updated over a week ago
Why was my package returned to me?
What to do when USPS marks a shipment "Return to Sender"
Written by
Pirate Ship
Updated over a week ago
Can I use a PO Box as my Return Address?
How to set up your Ship From Address when using a PO Box
Written by
Pirate Ship
Updated over a week ago
What does my USPS tracking status mean?
The most common USPS tracking statuses, explained
Written by
Pirate Ship
Updated over a week ago
Can I ship to a recipient without an address using Hold for Pickup?
How to use General Delivery so packages are held at the Post Office for your recipient
Written by
Pirate Ship
Updated over a week ago
Where do I drop off my packages?
Here's how to hand your packages to the Postal Service, either by scheduling a free pickup or dropping them off at your Post Office.
Written by
Pirate Ship
Updated over a week ago
How do I schedule a pickup?
There are two ways to schedule a USPS package pickup
Written by
Pirate Ship
Updated over a week ago
My label has the wrong ship date. Do I need to change it?
Correcting the ship date on your label
Written by
Pirate Ship
Updated over a week ago
Why does the tracking status show “Delivered” when it hasn’t been?
My package is nowhere to be found
Written by
Pirate Ship
Updated over a week ago
Missing or Damaged Packages and Insurance
How do I file a USPS insurance claim?
A step-by-step guide on filing a claim for Priority Mail packages on the USPS website
Written by
Pirate Ship
Updated over a week ago
Tips for Insurance Claims
Understanding the ins and outs of how insurance works on Pirate Ship
Written by
Pirate Ship
Updated over a week ago
How to look up missing mail search requests
Searching for previous missing mail searches on the USPS website
Written by
Pirate Ship
Updated over a week ago
How to file a Missing Mail Search Request
A step-by-step guide to get more info on your package's whereabouts
Written by
Pirate Ship
Updated over a week ago
What can I do about a missing package?
Learn how to submit a missing mail search request
Written by
Pirate Ship
Updated over a week ago
Does Pirate Ship offer insurance?
How to add extra insurance to your package
Written by
Pirate Ship
Updated over a week ago
How do I file an insurance claim?
Information on USPS or 3rd party package insurance claims
Written by
Pirate Ship
Updated over a week ago
Why is my international package tracking showing that it’s still in transit?
Information on international tracking issues
Written by
Pirate Ship
Updated over a week ago