Intercepting a USPS package
Intercept a USPS Package Still in Transit: If your package is still in transit, USPS may be able to intercept it and return it to you before it is delivered with the Package Intercept service.
To see if your parcel qualifies for the Package Intercept service and start the process, use this link: https://retail-pi.usps.com/retailpi/actions/index.action.
You'll need to create a USPS.com account to submit an intercept request.
Cost of a USPS Intercept: If the intercept is successful, USPS will charge you a $17.00 fee plus any applicable postage due for the return.
You'll be able to select either 'Return to Sender' or mark the package as 'Hold for Pickup' at your recipient's local Post Office, as seen here:
Intercepting a UPS package
Chat With Us to Intercept a UPS Package: If you need to intercept a UPS package that is still in transit, you don't need to create a UPS account! Simply chat with our Support Crew, and we'll make it happen!
You can reach us via live chat by clicking the blue button at the bottom right-hand corner of your screen, or you can send us an email at support@pirateship.com 👍
Use the Same Email Address as Your Pirate Ship Account: If you prefer email, please email our Support Crew from the same email address you use to sign into your Pirate Ship account when requesting a UPS reroute.
Your Options for UPS Intercepts: You can only intercept a UPS package that is still in transit, not one that has been delivered to an incorrect address. Once you give us the tracking number and any new address information, we can:
Reroute the package to a different or corrected address, but only if the package is not yet out for delivery
Return the package to you
Designate your package to be picked up via will call at a UPS access point (this option is free!)
Cost of a UPS Intercept: An intercept or a reroute for a UPS package will incur a $18.60 surcharge that you'll see applied as an adjustment on your shipment page, plus the cost of any additional postage.
Additional Resources