Pirate Ship

Learn what to do if you purchased a label that needs to be edited

Can I make handwritten corrections to my label?

What to do when USPS® or UPS® marks a shipment "Return to Sender"

Learn how to set up your Ship From Address when using a PO Box and while you still need a physical address to purchase labels with USPS

See a list of the most common USPS tracking statuses and a quick description of what each one means

Learn how to use General Delivery so packages are held at the Post Office for your recipient, and what to do for UPS packages

Learn how to hand your packages to USPS and UPS, either by scheduling a pickup or dropping them off

There are two ways to schedule a USPS package pickup

Learn about correcting the ship date on your label and why the best option is to refund and create old labels

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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