While you can use a PO Box as your Return Address in Pirate Ship, you will still need a physical address in order to successfully buy postage 👍 USPS needs a physical address on file for every shipper for two reasons:

  1. Postage rates are calculated based on where you're physically shipping from, and USPS also needs to know where to pick up packages from if you request a pickup.
  2. USPS legally requires it 😄

To ensure your Ship From Address is set up correctly, we recommend setting a different Origin Zip Code than your Return Address!

You'll begin this process by heading to your Settings > Ship From Addresses. You can either edit your existing Ship From Address, or create a new one entirely. From there, your page will look something like this:

The Physical Address field is where you would want to enter your home address, or the actual address of your Post Office 👍 This will only be used to calculate the correct amount of postage, and won't appear on your shipping labels.

By unchecking the box next to "Use this address as the Return Address on my shipping labels," you'll be able to enter a separate Return Address 🎉 You'll want to enter your PO Box address here, as this will be the address that prints on your labels.

Need help getting this set up? Our support team is happy to lend a hook!

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