Adding a different Return Address: To add a Return Address that's different from your Ship From Address, navigate to Settings > Ship From Addresses. Once there, unselect the checkbox marked "Use this address as the Return Address on my shipping labels." You can then add a Return Address that is different from your Ship From address!

Your Physical Address is used to calculate postage costs: When you add a different Return Address, the cost of your labels will still be calculated from your Physical Address, but any undeliverable packages will be sent to your Return Address. 

Returned UPS packages go to your default Ship From Address: You can change the return address for UPS labels, but if the package gets returned to you, it will be sent to the "default" Ship From Address you have selected in your Settings > Ship From Addresses.

Return Addresses are required: Unfortunately, there's no way to remove a Return Address from your shipping labels if you'd like to conceal where you are sending packages from. The only real workaround here is to use a different Return Address to show on the label instead of your Ship From Address 😉

PO Boxes can be used for Return Addresses: You can use a PO box as a return address! However, you can't use it as a physical address 🙈

Your Physical Address is the origin address we use to calculate your postage rates. It's also where USPS or UPS will get your packages when you schedule a pickup.

Your Return Address is the address printed on your shipping label. This is where USPS will return packages to you. UPS, on the other hand, will return packages to your Default Ship From Address.

How do I contact Pirate Ship?

How to set a different Origin Zip Code than your Return Address

Can I use a PO Box as my Return Address?