Feature & Settings Questions

Find out how to configure Pirate Ship and use all of its features.

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33 articles in this collection
Written by Pirate Ship

How can I create a new label to someone I’ve shipped to before?

How to use the Duplicate Shipment Button.
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Written by Pirate Ship
Updated over a week ago

Autofill Names & Addresses

How to preload names & addresses into Pirate Ship for auto-fill
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Written by Pirate Ship
Updated over a week ago

What is a Suggested Package?

When you import orders from an ecommerce platform, Pirate Ship will remember the package details you used last time to save you time.
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Written by Pirate Ship
Updated over a week ago

How can someone send an item back to me?

Can I create a label to send something to myself?
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Written by Pirate Ship
Updated over a week ago

Can I add a Return Address that is different from my Ship From Address?

Where to add a Return Address
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Written by Pirate Ship
Updated over a week ago

How do I upload a spreadsheet with different weights and dimensions?

Here's how to create a batch of labels for differently sized packages with a spreadsheet
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Written by Pirate Ship
Updated over a week ago

Does Pirate Ship have a mobile app?

Where can I download the app?
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Written by Pirate Ship
Updated over a week ago

How to set a different Origin Zipcode than your Return Address

Here's what to do if you're shipping from a different origin location or dropping off at a Post Office that's outside your local zipcode
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Written by Pirate Ship
Updated over a week ago

How do I add Signature Confirmation?

Here's how to add signature required delivery confirmation services to USPS shipments.
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Written by Pirate Ship
Updated over a week ago

Can I customize my tracking emails?

Can I white-label my tracking emails to make them fully customizable?
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Written by Pirate Ship
Updated over a week ago

How does the Paste Address feature work?

Can I copy/paste full addresses into Pirate Ship?
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Written by Pirate Ship
Updated over a week ago

Why doesn't my label print correctly?

Troubleshooting common printer and print quality issues
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Written by Pirate Ship
Updated over a week ago

Does Pirate Ship have an API?

Can I use an API to connect to Pirate Ship?
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Written by Pirate Ship
Updated over a week ago

Can I Print with a Dymo 450?

Troubleshoot Common Dymo Printer Issues
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Written by Pirate Ship
Updated over a week ago

Why does Pirate Ship say my package is too small?

What are the minimum package dimensions?
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Written by Pirate Ship
Updated over a week ago

Can I merge or split an order?

We don't currently offer a way to automatically combine or divide orders, but here's how to do it manually
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Written by Pirate Ship
Updated over a week ago

Tracking Emails: What are DKIM and SPF and how do I verify them?

Learn about the optional email verification you can add with DKIM and SPF DNS records.
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Written by Pirate Ship
Updated over a week ago

Does Pirate Ship save my addresses?

Can I edit or delete a saved address?
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Written by Pirate Ship
Updated over a week ago

Tracking Emails: Why should you Verify your Email Address?

Here's how to verify your email address to ensure you're getting any replies to your tracking emails.
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Written by Pirate Ship
Updated over a week ago

Can I save my package for repeated use?

Here's how to use the Saved Package feature to save time shipping.
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Written by Pirate Ship
Updated over a week ago

Does Pirate Ship integrate with my scale?

Can I connect my scale to import package weights automatically?
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Written by Pirate Ship
Updated over a week ago

How do I edit my Ship From Address?

You can change or add more Ship From Addresses, and each can have a different Physical and Return Address
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Written by Pirate Ship
Updated over a week ago

Does Pirate Ship offer a shopping cart plugin?

How do I show my customers how much shipping costs?
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Written by Pirate Ship
Updated over a week ago

Can I print multiple labels at once?

Here's how printing multiple labels at the same time works
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Written by Pirate Ship
Updated over a week ago

What are Rubber Stamps and how do I use them?

Print custom information like Order ID or Order Items on the corner of each label
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Written by Pirate Ship
Updated over a week ago

How do I print Packing Lists or Gift Messages with Pirate Ship?

How to turn on packing slips and gift messages for labels created from importing orders from ecommerce integrations
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Written by Pirate Ship
Updated over a week ago

Can I buy batches of multiple labels at one time?

Learn how you can create a batch of labels with Pirate Ship
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Written by Pirate Ship
Updated over a week ago

How do I upload address spreadsheets into Pirate Ship?

Spreadsheet templates and file types for uploading addresses and batch shipping
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Written by Pirate Ship
Updated over a week ago

Does Pirate Ship verify addresses?

How Pirate Ship validates/verifies addresses
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Written by Pirate Ship
Updated over a week ago

Can I print a USPS End-of-Day SCAN Form?

How to print end-of-day scan forms with Pirate Ship
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Written by Pirate Ship
Updated over a week ago

Does Pirate Ship email the tracking number to my recipient?

Here's how our tracking email feature works
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Written by Pirate Ship
Updated over a week ago

How do I correct labels that had errors?

Correcting failed addresses
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Written by Pirate Ship
Updated over a week ago

Can I create Return Labels with Pirate Ship?

How to use Pay on Use Return Labels
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Written by Pirate Ship
Updated over a week ago