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What is a Suggested Package?

When you import orders from an eCommerce platform, Pirate Ship will remember the package details you used last time to save you time.

Updated over a week ago

Pirate Ship suggests packages based on the import history from your eCommerce platform

  • Suggested Packages: With Suggested Packages, Pirate Ship learns from every order you ship, and will suggest package details to save you time.

    • Here's an example of what a suggested package looks like when creating a single label:

A screenshot of the Package Details section that appears when you create a label. Instead of displaying where you'd enter the packaging type, weight, and dimensions, a drop down menu with a 'Suggested Package' appears. There's an option to 'Modify package' to the right of this drop down menu.
  • Suggested Packages are Only Available with Integrations: Suggestions are based on Order Items, so you need to import orders from your eCommerce platform to use this feature.

    • When you import an order that's identical to one you've shipped before, Pirate Ship will suggest the packaging, size, weight, extra services, and the customs form you used last time, so you don't have to enter it again.

  • Suggested Packages vs. Saved Packages: Suggested Packages work whether or not you've created a Saved Package, and you can always modify the suggestions if you need to.

    • If it's a new order combination, or if you're batch shipping non-identical orders, your default Saved Package will still be suggested instead.

ARRrrr Support Crew is here to keep you sailing on smooth waters

We hope the Suggested Package feature speeds up YARRrrr shipping process, Captain! If you have any questions, just click the blue chat button to get in touch with our Support Crew - we're here for ya 😃

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