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Can I merge or split an order?
Can I merge or split an order?

We don't currently offer a way to automatically combine or divide orders, but here's how to do it manually

Updated over 4 months ago

When YARRrrr importing orders from an eCommerce platform, you may find you need to merge multiple orders for the same recipient or split an order into multiple shipments.

Pirate Ship doesn't offer a way to merge or split an order

While we don't currently offer the ability to merge or split an order, ARRrrr crew is working on launching an easy way to do this! In the meantime, here are some workarounds to manually merge and split orders 😉

  • Multi-Box Shipments from UPS: Note that manually merging orders does not refer to the multi-box shipment method that UPS offers, where you can purchase one label for a set of identical boxes going to the same recipient.

    • Pirate Ship doesn't offer this particular service from UPS, either.

Merge multiple orders into a single shipment

  • Manually Merge Orders: Here's how you can manually merge multiple orders into one shipment:

    • 1. In the Import page in Pirate Ship, hit Get Rates for one of the orders you want to merge. When you're filling in the weight and dimensions of the package, do it for the combined weight & size of all the orders you're merging.

    • 2. After you've purchased that label, the order you created the label for will automatically be marked as Shipped in your eCommerce platform (so you won't need to do anything for that one).

      • You'll need to manually mark the other orders as Shipped/Fulfilled in your eCommerce platform, and copy/paste the tracking number in, as well.

      • Once all the orders are marked as Fulfilled, they won't show up in Pirate Ship anymore.

Split an order into multiple shipments

  • Manually Split Orders: Here's how you can manually split an order into multiple shipments:

    • 1. In the Import page in Pirate Ship, hit Get Rates for the order you want to split and create your first label using this process.

    • 2. After you've purchased that label, go back to the Ship page and use the Single Label form to create any other labels you need. When you start typing the recipient's name or email address, Pirate Ship will suggest the rest 👍

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