Learn how to edit your Ship From Address in Pirate Ship
Edit Your Ship From Address: In Settings > Ship From Addresses, you can edit your address, or add another.
You can nickname a Ship From Address such as "Warehouse" or "Home Office" for easy reference, and set which one should be the default.
See this screenshot for where you can set a Ship From Address to be your default option for making labels:
Using a Different Return Address: Each Ship From Address you add can also have a separate Physical Address from the Return Address.
Physical Address vs. Return Address
Here are the differences between Physical vs Return Addresses:
The Physical Address is where your postage rates will be calculated from, and where USPS® or UPS® will pickup your packages from if you request a pickup.
The Return Address is what is printed on the label, and for USPS, this is where your packages will be returned to if they are undeliverable for any reason. With UPS, any returned UPS packages will go to the Billing Address you provided when you signed up for Pirate Ship.
PO Boxes Can Be Used: PO boxes can be used for Return Addresses.
Learn More: Learn more about where returned UPS packages get delivered, and how to change your Billing Address.
Refunding labels with incorrect Ship From Addresses
Incorrect Ship From Address: If the Ship From address was wrong when you bought the label, you'll have to refund the label and start over.
To learn more about refunding labels, check out our guide: Can I get a refund if I make a mistake or don’t need a label anymore?