Update your UPS Return Address: You can update your UPS Return Address during the label creation process. When making a label, just share the Ship From Address and then tick the box to let us know whether you'd like to use that as the Return Address as well, or if you'd prefer to use a different one.

The cost of UPS returned UPS packages: One thing about returned packages with UPS is that they aren't free 🙈 You have to pay the return postage, plus any related costs of intercepting a package or surcharges.

When you purchase a UPS label using a PO Box as a return address, you'll receive a pre-purchase warning letting you know that your physical address will instead be used for the label's return address:
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Include complete recipient details such as email, phone number, and address in shipping information to reduce delivery issues.

Respond quickly to UPS communications requesting additional shipment details to avoid delays or returns.

Monitor delivery attempts; after two unsuccessful tries, arrange to pick up the package at the local UPS facility to prevent returns.

If UPS can't deliver a package to the return address on the label, they may fall back on your Default Ship From address. Keeping that address updated in your Account Settings can add an extra layer of protection for your package in case of issues!

How do I contact Pirate Ship?

Why was my package returned to me?

UPS Ground Saver®: Everything you need to know