Pirate Ship

The getting started guide for all things UPS on Pirate Ship, including choosing a service, scheduling pickups, refunding labels, and more

Everything you need to know about UPS

A list of all the different UPS surcharges, including ones you may be subject to when buying UPS labels on Pirate Ship

All the UPS surcharges

Learn about additional fees that may apply to international UPS shipments and how you can avoid them by using different services

What are UPS® brokerage fees?

Learn how to schedule a paid pickup for your UPS® packages on Pirate Ship and your different options for doing so

How do I schedule a UPS pickup?

A quick guide on size and weight restrictions for shipping with UPS

Maximum size and weight limits for UPS® services

UPS Ground Saver is an economy ground service designed for low-value, non-urgent shipments being sent within the lower 48 U.S. states

UPS Ground Saver®: Everything you need to know

Learn about the free Express packaging UPS provides that you can use for most UPS services on Pirate Ship

Free packaging for UPS shipments

The refund process for UPS labels is the same as for USPS labels, but faster

How to refund UPS labels

A list of all the domestic and international UPS services available on Pirate Ship

What are all the UPS® services on Pirate Ship?

Here are some items that UPS won't allow you to ship, no matter what

UPS®: Prohibited Items

Learn how to protect your products and stay in line with the UPS requirements

UPS® Packaging Guidelines

Learn why we don't recommend using Pirate Ship for sending a package to a The UPS Store location or pickup point

Can I ship to a The UPS Store® location or pickup point?

Guidelines from UPS® on how to properly pack items with irregular shapes and sizes

How to pack irregularly shaped items

See a list of countries that don't offer return service for UPS shipments

Can I get an international UPS package returned to me?

Returned UPS packages get sent back to your "default" Ship From Address, which you can update on the Ship From Address page in your Settings

Where do returned UPS packages get delivered?

Learn how to use Pirate Ship's Rates Calculator to determine your shipping costs with UPS

What should I charge my customers for UPS® shipping?

Learn how to create and purchase UPS labels on Pirate Ship, as well as your different options for getting your packages to UPS

How do I create a UPS label?

Learn about free Express boxes you can order on UPS.com and which UPS services you'll be required to use with them

Do I need to use a UPS® Express box if I buy a UPS label?

The most common UPS tracking statuses, explained

What does my UPS® tracking status mean?

UPS is temporarily increasing certain surcharges and imposing surcharges on all domestic shipments from November 3rd to January 18th

UPS Peak Surcharges for the 2024 Holiday Season

 Learn about the shipping services and rates that UPS® offers.

UPS® Shipping Services

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