Pirate Ship

Learn how to protect your products and stay in line with the UPS requirements

UPS® Packaging Guidelines

Learn why we don't recommend using Pirate Ship for sending a package to a The UPS Store location or pickup point

Can I ship to a The UPS Store® location or pickup point?

A list of countries that don't offer return service for UPS shipments

Can I get an international UPS package returned to me?

None of the UPS® services on Pirate Ship come with money-back guarantees

Does my UPS label come with a money-back guarantee?

Guidelines from UPS® on how to properly pack items with irregular shapes and sizes

How to pack irregularly shaped items

Understanding additional fees for some international UPS shipments

What are UPS® brokerage fees?

How to determine your shipping costs with UPS

What Should I Charge My Customers for UPS® Shipping?

Here are some items that UPS won't allow you to ship, no matter what

UPS®: Prohibited Items

A quick guide on size and weight restrictions for shipping with UPS

Maximum size and weight limits for UPS® services

Learn about free Express boxes you can order on UPS.com

Do I need to use a UPS® Express box if I buy a UPS label?

How to schedule a paid pickup for your UPS® packages on Pirate Ship

How do I schedule a UPS pickup?

UPS provides free Express packaging that you can use for most services

Free packaging for UPS shipments

The refund process for UPS labels is the same as for USPS labels, but faster

How to refund UPS labels

A step-by-step process for filing claims for UPS shipments through Pirate Ship

How do I file a UPS carrier liability claim?

A list of all the different UPS surcharges, including ones you may be subject to when buying UPS labels on Pirate Ship

All the UPS surcharges

A list of all the domestic and international UPS services available on Pirate Ship

What are all the UPS® services on Pirate Ship?

Returned UPS packages get sent back to your Billing Address, which you enter when you first create a Pirate Ship account

Where do returned UPS packages get delivered?

Learn how to create and purchase UPS labels on Pirate Ship

How do I create a UPS label?

The getting started guide for all things UPS on Pirate Ship

Everything you need to know about UPS

 Learn about the shipping services and rates that UPS® offers.

UPS® Shipping Services

Go back to Pirate Ship

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

{assigneeName} needs more information from you