Adding Signature Confirmation: You can add signature confirmation to any domestic shipment, for both USPS and UPS labels.
To add this service, open the "Extra Services" section when creating a label and check the Signature Confirmation checkbox. Here's where to find the option:
Choosing a Signature Confirmation service: You have two options for which Signature Confirmation service you'd like:
Signature Confirmation: This service requires a signature from anyone at the Ship To Address to be delivered.
Adult Signature: This service requires that someone at the Ship To Address show their driver's license to prove they're 21+ to be delivered.
No signatures for international USPS shipments: International shipments with USPS cannot require signatures, so this won't be an option when shipping with either USPS or Asendia (Simple Export Rate).
How much does Signature Confirmation Cost?
For USPS shipments:
$3.95 for Signature Confirmation
$8.40 for Adult Signature
For UPS shipments:
$5.90 for Signature Required
$7.10 for Adult Signature
UPS offers Signature Confirmation for international shipments
Signature Confirmation for international shipments: If you want to add Signature Confirmation to any international packages, you can do so by creating a UPS label 👍
Age requirements: For the "Adult Signature" option, your recipients must be at least nineteen (19) years old in Canada, and twenty-one (21) in all other countries.
USPS Priority Mail Express includes standard Signature Confirmation
Signature Confirmation is free with PME: If you want to include regular Signature Confirmation with Priority Mail Express (PME), it doesn't cost anything, since Priority Mail Express is one of the Postal Service's premium services.
Manually adding Signature Confirmation: If you want to add it, you'll need to manually check the box in the Extra Services menu. When you do, you won't be charged for it 😉
Our system doesn't add Signature Confirmation service for PME shipments by default, as it's not a standard service that comes with it.
Adult Signature is not free: While regular Signature Confirmation is included with PME shipments, you'll need to pay the full cost to add an Adult Signature confirmation.
How can I see the signature for my delivery?
Seeing signatures for USPS shipments: If you'd like to see the signature that was captured when your USPS package was delivered, navigate to the USPS tracking page for your package, make sure your tracking number is entered in the field, and request "Proof of Delivery."
USPS emails you signatures: You'll need to create a USPS account to do so. Once you request it, USPS will email you that signature.
Seeing signatures for UPS shipments: Viewing a signature is a similar process or UPS. You can view the proof of delivery including the signature that the UPS delivery driver captured by navigating to the UPS tracking page for your shipment and clicking the "Proof of Delivery" link.
No UPS account needed: Unlike USPS, you won't need to create a UPS account to view this. If you paid for signature confirmation, that signature will be visible on the pop-up ✍️
You can also request proof of delivery after the shipment has been delivered by calling 1-800-PICK-UPS.
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