Shipping overseas is a pain in the peg leg, so we created an exclusive international shipping service called Simple Export Rate 🌎
Get the Deepest Discounts: Simple Export Rate service offers the deepest discounts possible with a simple rate structure that makes it easy to know what to charge your customers.
Here's a screenshot of our current rate table:
Chat With Us to Activate Simple Export Rate: Simple Export Rate is an invite-only service. Just chat with us to get these exclusive rates activated on your account ☠️
Here's how it works:
When you use Simple Export Rate, you'll get a domestic label with our export sorting center's address on it. Use that label to ship your package to the sorting center 👌
When the sorting center receives the package, it's relabeled with your recipient's full name & address plus all the customs information you entered in Pirate Ship.
The package is then sped on its way to your international recipient 😎
Key Features:
Simple Export Rate is the cheapest pricing for shipping packages that weigh less than 4 pounds internationally.
You can ship Simple Export Rate to any country, just hand it to USPS like any package!
Full door-to-door tracking is included to these 55 countries.
Simple Export Rate is delivered within 1-4 weeks depending on the country.
Pirate Ship makes international shipping simple, with customs form information either printed on the label or transmitted electronically.
70% of the world's buying power is outside the USA. Unlock a boatload of new global orders by offering incredible international shipping rates 💪
The Fine Print:
Your package can be any type of regular cardboard or custom box or envelope.
Maximum length is 22" in any dimension, and Length + Height + Width combined can't be more than 36" total.
Rates are simply based on the weight of the package and whether the destination is Canada or the Rest of the World. The maximum weight is 4 lbs, and the maximum value is $400.
If you select "Gift" when creating your customs form for Simple Export Rate shipments, it will default to "Merchandise" when you print the label. This is totally normal, and nothing to worry about. More on that below!
There's no catch, it's that Simple 😉
Gift vs. Merchandise...
Gifts Not Supported: When you use Simple Export Rate, ‘Gift’ will not be supported in the Customs Form. If you select 'Gift' while creating a label, it will show up as ‘Merchandise’ on the physical label once you print it.
For some countries, this will impact the amount of Customs Taxes and Fees your customer is liable for.
Our Recommendations for Sending Gifts: For any shipment needing to be shipped as a ‘Gift,’ we instead recommend using USPS First Class Package International, or USPS Priority Mail International.
Keep in mind that recipients of a Gift may need to provide proof to customs that items are being shipped as a gift from an individual, and that not all Gift shipments will be exempt from import taxes.
Shippers are responsible for determining the right content category for their packages.
Simple Export Rate doesn't include insurance
No Insurance Included: The only thing to note with Simple Export Rate is that it doesn't come with any built-in insurance 🙈
We generally recommend adding insurance for all international shipments. For more information on adding insurance, check out our guide: Does Pirate Ship offer insurance?
Tracking your package
Unique "AHOY" Tracking Numbers: If you or your recipient want to track your package, all you need to do is paste the "AHOY" tracking number into the Asendia USA tracking portal.
This number is the singular door-to-door tracking number, and the only one you ever need to worry about 🙌
Tracking Returned Shipments
Returned Shipments May Not Have Tracking: In most cases, Asendia can't provide tracking updates when a Simple Export Rate shipment is returned to you 😅
The information that Asendia may not be able to provide for returned shipments includes status updates, the return tracking number, and the carrier handling the return.
If return tracking info isn't appearing on the Asendia USA tracking portal, that means Asendia can't provide it. Since we can only see what you see on the Asendia tracking portal, we can't offer any more info in these situations, either.
Reasons for Returned Shipments: Packages can be returned to the original sender for a variety of reasons, including duplicate labels that were previously used, insufficient customs form information, incomplete addresses, sending restricted items, and more. Chat with us if you run into any issues!
Include an invoice inside your package
Including Invoices: We recommend placing an invoice with the full product list inside your package when shipping with Simple Export Rate (and shipping internationally, in general). This way, your destination country's customs department will have another point of reference.
When you include an invoice, make sure the product list is displayed clearly and matches the customs information on your label.
Brokerage fees may apply when shipping to Canada
Brokerage Fees for Canadian Shipments: When using Simple Export Rate to ship to Canada, your package won't incur any brokerage fees as long as the total value is less than $40 CAD.
If your package is worth more than this (or if Canadian customs opens it and determines it's worth more than $40 CAD), brokerage fees may apply.
Your label may be subject to customs fees
Customs Charges Appear as Carrier Adjustments: Simple Export Rate shipments may be subject to a Customs Charge that comes in the form of a carrier adjustment.
Last-mile carriers in foreign countries impose these fees to collect and remit any duties and taxes to their governments, and these charges are not unique to Simple Export Rate.
If your product type and its value qualify for customs duties and import taxes, you are likely to encounter this fee no matter which international service you choose.
Avoiding Customs Charges: The only way to avoid these possible charges is to ship your package with a service that includes duties and taxes prepaid with the label.
All services on Pirate Ship do not come with duties and taxes paid, including Simple Export Rate.
So how can I get Simple Export Rate?
Hit the chat button to activate this service, and sail off into the sunset with all the doubloons you'll be saving 💰
Chat with ARRrrr crew if you have any questions
Have any questions about our Simple Export Rate service, Cap'n? Chat with ARRrrr Support Crew by clicking the chat button or emailing us at support@pirateship.com - we're always happy to lend a hook! 😃