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Will I be charged again to reprint my label?
Will I be charged again to reprint my label?

My label didn't print right. Can I print it again without being charged?

Updated yesterday

We will never charge you to reprint a label

Pirate Ship never charges you to reprint a label. Sometimes it's challenging to get those printer settings right, so don't worry, we'll never charge you to reprint a label you've already purchased. 

  • How to Tell if You've Bought a Label: If you've purchased a label, it'll have a green button next to it that says PRINT LABEL.

    • Here's a video showing you how that looks:

  • "Print Label" Turns Grey After Clicking: After you click this button the first time, it will change to a grey button that says REPRINT LABEL.

  • Print a Label as Many Times as You Need: You can print the same label as many times as needed until you get it right. You will only be charged whenever you click the BUY LABEL button.

    • Remember to discard any extras! Never use the same label on multiple packages. 

The "Get Rates" button appears only if you haven't purchased a label yet

  • You'll Only See the "Get Rates" Button Before You Buy a Label: If you see the "Get Rates" button when viewing a label, then you haven't purchased this label yet. Once you purchase the label, you'll be able to print it as many times as you need 💪

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