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Will I be charged again to reprint my label?
Will I be charged again to reprint my label?

My label didn't print right. Can I print it again without being charged?

Updated over 4 months ago

We will never charge you to reprint a label

Pirate Ship never charges you to reprint a label. Sometimes it's challenging to get those printer settings right, so don't worry, we'll never charge you to reprint a label you've already purchased. 

  • How to Tell if You've Bought a Label: If you've purchased a label, it'll have a green button next to it that says PRINT LABEL.

    • Here's a video showing you how that looks:

  • "Print Label" Turns Grey After Clicking: After you click this button the first time, it will change to a grey button that says REPRINT LABEL.

  • Print a Label as Many Times as You Need: You can print the same label as many times as needed until you get it right. You will only be charged whenever you click the BUY LABEL button.

    • Remember to discard any extras! Never use the same label on multiple packages. 

Have any questions? Let us know how we can help!

Click the blue chat icon to get in touch with ARRrrr Support Crew if you have any questions - we're here for ya, Captain 😃

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