Billing & Account Questions
Learn how payment and accounting works with Pirate Ship.
15 articles in this collection
Written by Pirate Ship
Written by Pirate Ship
How to Change your Payment Method at Checkout
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
How can I change my name in Pirate Ship?
There are a few places to change how your name is displayed.
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
2019 Taxes
How to get information on your 2019 shipping costs
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
What can I do about an incorrect USPS APV adjustment?
What to do if you think USPS made a mistake.
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
How do I print a receipt?
There's several ways to print receipts showing costs and tracking number, if you want a hard printed copy.
Written by Pirate Ship
Updated today
Updated today
Why did Pirate Ship charge me $1?
I'm seeing $1 charges on my account.
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
What is the Default Payment Amount feature?
Add funds to your Pirate Ship account balance to avoid small payments.
Written by Pirate Ship
Updated today
Updated today
How do I add credit to my account so my card or bank doesn't keep getting charged?
Here's how to prepay for postage and carry an account balance, so you don't get charged as many times
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
Can I pay for postage with PayPal?
Here's how to buy shipping labels with Pirate Ship if you use PayPal
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
How do I pay for postage?
Here's the billing & payments options for purchasing postage for shipping
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
Can I get a refund if I make a mistake or don’t need it anymore?
How to cancel and request a refund for a label you won't use
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
How do I view receipts, or see my billing and transaction history?
Billing, reporting and transaction history options
Written by Pirate Ship
Updated today
Updated today
Can I get my account balance refunded to my payment method?
Option to have account balance refunded
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
Can I add multiple users to my account?
Adding new users to your Pirate Ship account
Written by Pirate Ship
Updated over a week ago
Updated over a week ago
How do I cancel my Pirate Ship account?
There's nothing to cancel, it's free!
Written by Pirate Ship
Updated over a week ago
Updated over a week ago