Go to Pirate Ship
English
Español
All Collections
Billing & Account Questions
Billing & Account Questions
Learn how payment and accounting works with Pirate Ship.
16 articles in this collection
Written by
Pirate Ship
What are Carrier Adjustments?
Understanding APV and surcharge adjustments from USPS® and UPS®
Written by
Pirate Ship
Updated over a week ago
How to read your Reports page
Understanding each section of the Reports page in Pirate Ship
Written by
Pirate Ship
Updated over a week ago
How to Change your Payment Method at Checkout
Written by
Pirate Ship
Updated over a week ago
How can I change my name in Pirate Ship?
There are a few places to change how your name is displayed.
Written by
Pirate Ship
Updated over a week ago
What can I do about an incorrect USPS carrier adjustment?
What to do if you think USPS made a mistake
Written by
Pirate Ship
Updated over a week ago
How do I print a receipt?
There are several ways to print receipts showing costs and tracking number, if you want a hard printed copy.
Written by
Pirate Ship
Updated over a week ago
What is the Default Payment Amount feature?
Add funds to your Pirate Ship account balance to avoid small payments.
Written by
Pirate Ship
Updated over a week ago
Can I pay for postage with PayPal?
Here's how to buy shipping labels with Pirate Ship if you use PayPal
Written by
Pirate Ship
Updated over a week ago
How do I add credit to my account so my card or bank doesn't keep getting charged?
Here's how to prepay for postage and carry an account balance, so you don't get charged as many times
Written by
Pirate Ship
Updated over a week ago
How do I pay for postage?
Here's the billing & payments options for purchasing postage for shipping
Written by
Pirate Ship
Updated over a week ago
Can I get a refund if I make a mistake or don’t need it anymore?
How to cancel and request a refund for a label you won't use
Written by
Pirate Ship
Updated over a week ago
How do I view receipts, or see my billing and transaction history?
Billing, reporting and transaction history options
Written by
Pirate Ship
Updated over a week ago
Can I get my account balance refunded to my payment method?
Here's how to refund your account balance back to your original credit or debit card
Written by
Pirate Ship
Updated over a week ago
Can I add multiple users to my account?
Adding new users to your Pirate Ship account
Written by
Pirate Ship
Updated over a week ago
How do I cancel my Pirate Ship account?
There's nothing to cancel, it's free!
Written by
Pirate Ship
Updated over a week ago
How to navigate your Transaction History
Learn how to apply filters and export reports of your transactions
Written by
Pirate Ship
Updated over a week ago