Billing & Account Questions
Learn how payment and accounting works with Pirate Ship.
What are Carrier Adjustments?
Why is USPS asking to update my physical address?
How to read your Reports page
How to Change your Payment Method at Checkout
How can I change my name in Pirate Ship?
How do I print a receipt?
What is the Default Payment Amount feature?
Can I pay for postage with PayPal?
How do I add credit to my account so my card or bank doesn't keep getting charged?
How do I pay for postage?
Can I get a refund if I make a mistake or don’t need a label anymore?
How do I view receipts, or see my billing and transaction history?
Can I get my account balance refunded to my payment method?
Can I add multiple users to my account?
How do I cancel my Pirate Ship account?
How to navigate your Transaction History
Pay with your Bank Account via ACH payments