Pirate Ship

Understanding APV and surcharge adjustments from USPS® and UPS®

What are Carrier Adjustments?

Here's what to do when you get a pop-up requesting that you update your physical address details on Pirate Ship

Understanding each section of the Reports page in Pirate Ship

There are a few places to change how your name is displayed.

There are several ways to print receipts showing costs and tracking number, if you want a hard printed copy.

Add funds to your Pirate Ship account balance to avoid small payments.

Here's how to buy shipping labels with Pirate Ship if you use PayPal

Here's how to prepay for postage and carry an account balance, so you don't get charged as many times

Here's the billing & payments options for purchasing postage for shipping

How to cancel and request a refund for a label you won't use

Billing, reporting and transaction history options

Here's how to refund your account balance back to your original credit or debit card

Adding new users to your Pirate Ship account

Learn how to apply filters and export reports of your transactions

Learn how payment and accounting works with Pirate Ship.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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