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How to change your Payment Method at checkout
How to change your Payment Method at checkout

Learn how you can choose a different payment method right before you purchase your labels

Updated over a week ago

How to switch between different cards

  • Switch Between Different Cards: If you have multiple payment methods in Pirate Ship, you can easily switch between the two 👍 

    • When you're ready to buy your label, you'll see the Finish Purchase section right above where you click Buy Label.

    • Click on Show Payment Details: To change which card is being billed, first click on "Show Payment Details," as seen in this screenshot:

A screenshot of the 'Finish Purchase' section that appears when you purchase labels on Pirate Ship. Under where the Total Cost is shown, 'Show Payment Details' is highlighted.

  • See All Available Payment Methods: Clicking on "Show Payment Details" will expand to show a drop-down list of all available payment methods you can choose from, as seen here:

A screenshot of the 'Finish purchase' section. In the 'Total Charge' line, the drop down menu showing the payment method is highlighted.

  • Choose Your Preferred Card: Select the card you want to use in that drop-down menu, and YARRrr in ship shape, Matey!

How to use your Account Balance to pay for labels

  • Use Your Account Balance: If you have a running Account Balance in Pirate Ship, you can also change how much of your balance is applied to your purchase! 

    • Just click on Show Payment Details here: 

A screenshot of the 'Finish Purchase' section. Under where the Total Cost is shown, 'Show Payment Details' is highlighted.

  • Adjust How You Like: When the payment details are expanded, you can adjust how much of your label purchase is charged to your card, and how much is taken from your Account Balance.

    • Here's how that looks:

A screenshot of the 'Finish purchase' section. The line for 'Current Account Balance' is highlighted, and below that, the drop down menu showing the payment method, and the amount that will be charged to that payment method are shown. Since this screenshot shows an account balance that will cover the cost of the label, the total charge to the payment method will be $0.00.

  • Check Your Account Balance: You can keep an eye on your Account Balance over on your Reports page, which you can get to by either clicking Reports on the left-hand side of the screen when you're logged in or by clicking here!

Can I pay for a label with two different payment methods?

  • Labels Can't Be Bought With Multiple Cards: While you can't pay for a label with two different cards, here's a quick two-step workaround that may help you:

    • Step 1: Add credit to your Account Balance on the first card

    • Step 2: At checkout, use your Account Balance first and then charge the remaining cost of the label to the second card

  • Add Credit: Learn how to add credit to your Account Balance.

Let us know how we can help!

If you have any questions, feel free to chat with ARRrrr swashbucklin' Support Crew! Click the blue chat icon to get in touch with a pirate below deck - we're always happy to lend a hook 😉

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