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How can I change my name in Pirate Ship?
How can I change my name in Pirate Ship?

Learn about all your options for changing how your name is displayed

Updated over 3 months ago

The different ways to change your name in Pirate Ship

There are a few places to change your name in your Settings. Here are all your options:

1. Change your account name

  • Change the Name on Your Account: If you head to Settings > Account Settings, you can change your name on your account. Only you and us will see this 😉

A screenshot showing the Account Settings section of Settings. The fields for 'First Name' and 'Last Name' are highlighted.

2. Change your name in the Return Address printed on your labels

  • Change the Name on Your Labels: To change the name on your labels, head to your Settings > Ship From Addresses

    • If you'd like to use a different Return Address from your Ship From Address, you can change the name on your shipping labels in the Return Address section. Just un-check the box marked "Use this address as the Return Address on my shipping labels" and enter your desired name.

    • This is what your customers will see on the label:

  • If your Return Address is the same as your Physical Address, you can make those changes in the "Physical Address" section. Here's how that looks:

3. Change the name on the Tracking Emails sent to your recipients

  • Change the Name on Your Tracking Emails: Last but not least, you can change the name shown in your outgoing tracking emails by heading to Settings / Tracking Emails

    • You can edit the email that's sent to your customers if you provide their email address, and you'll want to change your Sender Name there, which is what your customer will see as who sent the email:

A screenshot of the 'Tracking Emails' section in Settings. The 'Sender Name' field on the 'Edit Email template' page is highlighted.

A screenshot of an email, with a red arrow pointing at where the 'Sender Name' field is displayed.

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