Sometimes you may see a $1 charge from Pirate Ship on YARrrr debit or credit card statement. No need to walk the plank, Matey 😉 This is perfectly normal and there's a reason for it!
$1 is the minimum amount that our payment processor can charge
$1 Minimum Charge Amount: If you see a $1 charge, it's because a label you purchased costs slightly more than the amount of funds in your Account Balance (less than $1 more, to be exact).
$1 is the minimum amount that our payment processor can charge, and Pirate Ship will charge your card $1 to cover the remaining costs of your label.
Feeling like YArrr sailing with two eyepatches on? Here's an example:
Let's say you have $10 in your Account Balance, and you're purchasing a label that costs $10.35.
To cover the cost, Pirate Ship will draw $10 from your Account Balance. The remaining $0.35 of the label's cost will be covered with a $1 charge to your card.
Once you purchase the label, you'll now have $0.65 in your Account Balance 😊 Those funds can be applied towards future label purchases, or you can refund them back to your card.
How to retrieve funds in y'er Account Balance
Refunding YARRrrr Account Balance: If you have funds in your Account Balance you'd like to refund to your card, navigate to your Reports page and click the blue "Refund Credit" beneath your Account Balance.
Here's how that looks:
Learn more about refunding your Account Balance to your original payment method.