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Can I get my account balance refunded to my payment method?
Can I get my account balance refunded to my payment method?

Here's how to refund your account balance back to your original credit or debit card

Updated over a week ago

How to refund some or all of your Account Balance back to your original payment method

  • Refunding Your Account Balance: If you have a positive Account Balance, Pirate Ship offers you the ability to refund some or all of that balance back to your original payment method.

    • To do that, navigate to the Reports Page on your sidebar and click the "Refund Credit" button underneath where your balance is displayed. Here's how that looks:

  • Where Refunds Go: Any refunds will go back to the card of your choice, as long as you've spent that much money on the card through Pirate Ship 😉

    • You can also send refunds back to your PayPal account, as long as you've added it as a payment method and have spent that much money on it through Pirate Ship.

  • Selecting Your Payment Method: You can select which payment method to send your balance back to on the next screen, which looks like this:

  • Timeline of Refunds: Please note that refunds can take up to seven (7) days to appear on your bank statement, depending on where you bank.

Let ARRrrr crew know if you have any questions

Have any questions on refunds, Captain? Click the blue chat button to get in touch with our Support Crew - we ARRrrr always here to lend a hook 😃

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