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Can I get my account balance refunded to my payment method?
Can I get my account balance refunded to my payment method?

Here's how to refund your account balance back to your original credit or debit card

Updated over 2 weeks ago

How to refund some or all of your Account Balance back to your original payment method

  • Refunding your Account Balance: If you have a positive Account Balance, Pirate Ship offers the ability to refund some or all of that balance to your original payment method.

    • To do that, navigate to the Reports Page on your sidebar and click the "Refund Credit" button underneath where your balance is displayed. Here's how that looks:

  • Where refunds go: Any refunds will go back to the payment method of your choice, as long as you've spent that much money through that method on Pirate Ship 😉

    • You can also send refunds back to your bank account or PayPal account, as long as you've added it as a payment method and have spent that much money on it through Pirate Ship.

Pro Pirate Tip: When you connect your bank account to pay with secure ACH payments, refunds are sent directly to your bank account! 🤑

  • Selecting your Payment Method: You can select which payment method to send your balance back to on the next screen, which looks like this:

  • Timeline of refunds: Please note that refunds can take up to seven (7) days to appear on your bank statement, depending on where you bank.

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