How to refund some or all of your Account Balance back to your original payment method
Refunding your Account Balance: If you have a positive Account Balance, Pirate Ship offers the ability to refund some or all of that balance to your original payment method.
To do that, navigate to the Reports Page on your sidebar and click the "Refund Credit" button underneath where your balance is displayed. Here's how that looks:
Where refunds go: Any refunds will go back to the payment method of your choice*, as long as you've spent that much money through that method on Pirate Ship 😉
*A note on PayPal: While you can purchase labels with PayPal, our crew can't manually send account balance refunds back to your PayPal account. However, you can use the self-service "Refund Credit" option we've highlighted above 👍
You can also send refunds back to your bank account, as long as you've added it as a payment method and have spent that much money on it through Pirate Ship.
Pro Pirate Tip: When you connect your bank account to pay with secure ACH payments, refunds are sent directly to your bank account! 🤑
Learn more about the benefits of buying labels with ACH payments.
Selecting your Payment Method: You can select which payment method to send your balance back to on the next screen, which looks like this:
Timeline of refunds: Please note that refunds can take up to seven (7) days to appear on your bank statement, depending on where you bank.