Pirate Ship

Some of the most common FAQ's to help you get sailing with Pirate Ship

Frequently Asked Questions

Follow along with our "New Pirate Guide" to help you get sailing!

Getting started with Pirate Ship

Learn more about our free shipping software

What is Pirate Ship?

What's our business model? What's the catch? Is this too good to be true? Here's why you shouldn't worry: USPS® and UPS® have got our back!

How does Pirate Ship make money?

Pirate Ship is 100% free, with no markups, fees, or minimums - the only thing you pay for is your labels

How much does Pirate Ship cost?

Learn how to sign up for Pirate Ship and start buying UPS® and USPS® labels - it's free and easy!

How do I sign up for Pirate Ship and start shipping?

Learn more about printing shipping labels and see some label printer recommendations

How do I print labels? Do I need a special kind of printer?

Pirate Ship provides test labels to verify your printer is working correctly

Can I print a test label?

Learn about your three options for creating a shipping label from either UPS® or USPS®

How do I create a label?

Pirate Ship is 100% free with no monthly fees or hidden costs, and you don't need to provide a payment method to create an account

Is there a free trial, or do I need to enter my credit card to create an account?

See a visual example of choosing a shipping service before buying your label

How to choose a shipping service when creating a label

A visual example of choosing your packaging type and your desired shipping service

How to select your Package Type when creating a label

Do I get affiliate credit for referring friends?

Does Pirate Ship have a referral program?

Some easy ways you can reduce your environmental impact when shipping packages, from recycling packing materials to using smaller boxes

Tips for eco-friendly shipping

Learn where you can find shipping supplies to get stARRrrted, Matey!

What does Pirate Ship offer when I sign up?

Learn about data storage and privacy on Pirate Ship

Is my data safe with Pirate Ship?

You don’t need an account with any other company (unless you're ordering free packaging from USPS or UPS)

Do I need an account with USPS®, UPS®, Stamps.com®, or Endicia® to use Pirate Ship?

Learn about the deepest discounts USPS® offers, as well as discounted UPS® labels...and how you can lower your shipping costs

I ship lots of packages, can I get better rates?

Learn how to draft a label and complete the process when you see the "Input Needed" icon on your Ship page

What does Input Needed mean?

Shipping 101

Tips 'n tricks to keep the wind in y'er sails!

Shipping 102

Learn everything you need to sign up and start buying UPS® & USPS® labels at the deepest discounts on the seven seas!

What do I need to start shipping on Pirate Ship?

Follow along with this step-by-step guide to create your first shipping label on Pirate Ship

How to create a single label

Follow along with this guide to import your unshipped orders from any one of Pirate Ship's integrations

How to import from integrations

Quickly learn all the basics about what Pirate Ship is and how it works.

Getting Started

Go back to Pirate Ship

Find answers and get help from Intercom Support and Community Experts

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