Shipping 101: Creating an account, adding a payment method, connecting your eCommerce platform, and more
Learning a new platform, and getting started with shipping in general, can feel like sailing in murky waters - but we're here to lend a hook and go over all the basics!
Getting Started video: To start things off on the right peg leg, you should check out this quick video on how Pirate Ship Works:
Getting Started guides: We’d also recommend reading up on how to get started with your first shipment, and check out our FAQs to learn about refunds, insurance, printing, packaging, and more 🚀
Add your payment method 💳
How to pay for labels: You can buy labels on Pirate Ship with any major credit card, through PayPal, or by connecting your bank account for ACH payments. You can add your preferred payment method by clicking Settings > Payment Method, or wait for the prompt when you buy your first label.
Getting transaction receipts: We’ll email you receipts for your transactions, which you can view at any time by visiting your Reports page.
Depending on how many labels you’re buying, you could unlock our Daily Invoicing feature that combines all your label purchases into one bulk transaction!
Pro Pirate Tip: For the most efficient way to buy labels, connect your bank account and pay with ACH payments! It's fast and secure, and unlike credit cards, you won't run into any transaction limits (as long as you've got the booty in y'er account, matey)💰
Learn more about buying labels with ACH payments on Pirate Ship.
Connect your eCommerce platform 🔗
Integrate your online store: Pirate Ship can import orders directly from your e-commerce platform, automatically update your fulfillment statuses, and send tracking emails to your customers. Just click Settings > Integrations and follow the steps.
Don’t see your platform on the list? Check out our spreadsheet upload feature!
Check out what you’ll need to start shipping 🖨️
Connecting a printer: Pirate Ship lets you ship from home, so access to a printer is a must! Most of our labels work with both 4x6” and 2x7” label printers, or standard desktop printers with regular paper.
Click here to see more information on printing from our site!
Using a scale to weigh packages: You’ll also need a scale to enter accurate weights for your packages.
Any scale works as long as it displays the weight in both pounds and ounces – but if you’re looking for something more official, we’ve got some scale recommendations here.
Where to get labels & packaging: If YARrrr startin' from scratch, here are some suggestions for where to buy label paper and packaging!
Ask our crew for help 💬
Contacting ARRrrr Support Crew: Whether you’re a seasoned shipper or sending out your very first package, our jolly crew is happy to help with any questions that come up as you’re getting started!
Pirate Ship offers live chat support from 7 am to 9 pm PST, 7 days a week, or by email at support@pirateship.com if you’re feeling lost at sea 🆘
You can also check out our Support Center for guides on all things shipping!