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Shipping 101

Getting StARRRted with Pirate Ship

Updated over a week ago

Shipping 101: Creating an Account, Adding a Payment Method, Connecting Your eCommerce Platform, and more

Learning a new platform, and getting started with shipping in general, can feel like sailing in murky waters - but we're here to lend a hook and go over all the basics!

  • Getting Started Video: To start things off on the right peg leg, you should check out this quick video on how Pirate Ship Works:

Add your payment method 💳

  • How to Pay for Labels: Pirate Ship accepts all major credit cards. You can add yours by clicking Settings > Payment Method, or wait for the prompt when you buy your first label.

  • Getting Transaction Receipts: We’ll email you receipts for your transactions, which you can view at any time by visiting your Reports page.

    • Depending on how many labels you’re buying, you could unlock our Daily Invoicing feature that combines all your label purchases into one bulk transaction!

Connect your eCommerce platform 🔗

Check out what you’ll need to start shipping 🖨️

  • Connecting a Printer: Pirate Ship lets you ship from home, so access to a printer is a must! Most of our labels work with both 4x6” and 2x7” label printers, or standard desktop printers with regular paper.

    • Click here to see more information on printing from our site!

  • Using a Scale to Weigh Packages: You’ll also need a scale to enter accurate weights for your packages.

    • Any scale works as long as it displays the weight in both pounds and ounces – but if you’re looking for something more official, we’ve got some scale recommendations here.

  • Where to Get Labels & Packaging: If YARrrr startin' from scratch, here are some suggestions for where to buy label paper and packaging!

Ask our crew for help 💬

  • Contacting ARRrrr Support Crew: Whether you’re a seasoned shipper or sending out your very first package, our jolly crew is happy to help with any questions that come up as you’re getting started!

    • Pirate Ship offers live chat support from 7 am to 9 pm PST, 7 days a week, or by email at support@pirateship.com if you’re feeling lost at sea 🆘

    • You can also check out our Support Center for guides on all things shipping!

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