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What does Input Needed mean?
What does Input Needed mean?

Learn how to draft a label and complete the process when you see the "Input Needed" icon on your Ship page

Updated over a week ago

"Input Needed" means you need to finish creating your label

  • Label Saved as a Draft: After you click the Get Rates button when creating a label in Pirate Ship, that label (or batch) will be saved as a draft until the purchase is completed by clicking the Buy Label button. 

  • Finish Creating Labels: To access these label drafts later, head to your main Ship page, where any incomplete drafts will be indicated by the blue "Input Needed" button.

    • Here's how that looks:

  • Click the Input Needed Button: The blue Input Needed button will help you manage your drafted labels. By clicking this button, you will be able to review the label draft, and find 3 options for how to proceed with the draft:

  • Previous Step: Clicking this will allow you to edit the address, package details, and customs form of the label draft.

  • Cancel & Delete Label: This will delete the label draft so it no longer appears on your Ship page.

  • Buy Label: Clicking this will complete the purchase of the label draft as-is.

    • Note: Pirate Ship only ever charges you when you click the Buy Label button - you won’t ever be charged for drafts still displaying an Input Needed button 😉

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