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What does Input Needed mean?

Learn how to draft a label and complete the process when you see the "Input Needed" icon on your Ship page

Updated over 10 months ago

"Input Needed" means you need to finish creating your label

  • Label saved as a draft: After you click the Get Rates button when creating a label in Pirate Ship, that label (or batch) will be saved as a draft until the purchase is completed by clicking the Buy Label button. 

  • Finish creating labels: To access these label drafts later, head to your main Ship page, where any incomplete drafts will be indicated by the blue "Input Needed" button. Here's how that looks:

  • Click the Input Needed button: The blue Input Needed button will help you manage your drafted labels. By clicking this button, you will be able to review the label draft, and find 3 options for how to proceed with the draft:

  • Previous Step: Clicking this will allow you to edit the address, package details, and customs form of the label draft.

  • Cancel & Delete Label: This will delete the label draft so it no longer appears on your Ship page.

  • Buy Label: Clicking this will complete the purchase of the label draft as-is.

    • Note: Pirate Ship only ever charges you when you click the Buy Label button - you won’t ever be charged for drafts still displaying an Input Needed button 😉

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