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Advice and answers from the Pirate Ship Team

Contacting Pirate Ship

Chat is the fastest way to contact customer support.

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2 articles in this collection
Written by Bjorn

Getting Started

Quickly learn all the basics about what Pirate Ship is and how it works.

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15 articles in this collection
Written by Ben Prindle, Lexy Olivia, Bjorn and 1 other

Billing & Account Questions

Learn how payment and accounting works with Pirate Ship.

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9 articles in this collection
Written by Bjorn and Jameson Morris

Feature & Settings Questions

Find out how to configure Pirate Ship and use all of its features.

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29 articles in this collection
Written by Ben Prindle, Bjorn, Lexy Olivia and 1 other

Shipping & Postage Questions

Discover more about USPS® shipping services, how to print postage, and lots more.

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28 articles in this collection
Written by Ben Prindle, Jameson Morris, Bjorn and 1 other

USPS® Shipping Services

Learn about the shipping services and rates that USPS® offers.

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14 articles in this collection
Written by Ben Prindle, Bjorn, and Jameson Morris

Integration Settings

Quickly figure out how to connect your ecommerce platform to Pirate Ship.

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28 articles in this collection
Written by Bjorn, Lexy Olivia, and Jameson Morris

International Shipping

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4 articles in this collection
Written by Lexy Olivia and Bjorn

Print Troubleshooting

Getting your labels to print successfully

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12 articles in this collection
Written by Ben Prindle