Pirate Ship

Learn the basics of USPS insurance, UPS carrier liability, and how to add extra insurance to your package through InsureShield®

Does Pirate Ship offer insurance?

Information on how to file USPS®, UPS®, or 3rd party package insurance claims and the type of evidence you need to provide

How do I file an insurance claim?

A step-by-step process for filing a claim in the InsureShield Claims Portal for a missing or damaged package you purchased insurance for

How do I file an insurance claim with InsureShield?

Terms and Conditions of Service and Explanation of Coverage

InsureShield Terms and Conditions for Insurance

Here are the policy details and exclusions for UPS carrier liability

UPS® Carrier Liability Terms and Conditions

A step-by-step guide on filing an insurance claim for Ground Advantage, Priority Mail, and Priority Mail Express shipments with USPS

How do I file a USPS insurance claim?

Learn how to file claims for UPS carrier liability through the InsureShield Claims Portal

How do I file a UPS carrier liability claim?

Learn more about what qualifies as sufficient evidence throughout the insurance claim process on Pirate Ship

Tips for providing insurance claim evidence

Learn about the proper way to insure collectibles and rarities with subjective value

How to insure shipments containing rare items and collectibles

How to add insurance to your labels, file insurance claims, and more

Insurance Questions

Go back to Pirate Ship

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.