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How does the PayPal integration work?
How does the PayPal integration work?

Learn about Pirate Ship's PayPal integration

Updated over a week ago

Pirate Ship's PayPal integration makes it easy to import your orders from PayPal and create shipping labels for them πŸŽ‰ Here's how the integration works:

Connecting your PayPal account

You can connect your PayPal account by heading to Settings > Integrations, clicking "Connect New Source," selecting PayPal, and following the prompts.

Integration Settings

Shipping Statuses

By default, Pirate Ship imports orders with the Shipping Status "Unshipped".
However, you have the option to import orders with any shipment status:
Unshipped, Shipped, Not Shippable.

When you ship an order, Pirate Ship automatically marks the order's Shipping Status as "Shipped" in PayPal and the tracking number will be attached πŸ‘

Checkbox settings

When you go into your PayPal Integration Settings in Pirate Ship, you'll see that the line "Import orders without line items" is checked. This is selected by default because it's sort of a "catch-all" measure for your PayPal orders, specifically those that don't include line items in PayPal but still need to be shipped.

Here's how that looks in your Integration Settings:

Import speed may affect larger numbers of orders

One other thing to note: you may notice a slower import speed if you have a large number of orders to import. If you have a smaller number of orders (like 5, 20, etc). you probably won't notice it at all.

On the other hand, if you have 1,000 or more "Unshipped" orders to bring in, you may need to take up a quick hobby while the Import Grid loads πŸ˜… You can always chat with us to hear some pirate jokes while you wait!

Tracking emails

After connecting your PayPal account, you can choose to enable Pirate Ship's tracking emails in your Integration Settings for any orders you buy labels for. However, we can't tell PayPal to not send its own tracking email, so we don't recommend using Pirate Ship's emails since your customers will receive two tracking emails: one from us, and one from PayPal πŸ™ˆ

Adding rubber stamps

If you'd like to add information to labels such as order items, you can map information from PayPal to appear in your labels' Rubber Stamps field. To do that, go to Settings > Integrations. From there, click "Edit" next to your PayPal integration and then near the bottom "Edit Rubber Stamps" to assign data from PayPal to Rubber Stamps πŸ‘Œ

Refunding labels

If you refund a label that you purchased through the PayPal integration, the order will reappear in your Import Grid and automatically be marked as "Unshipped" again in PayPal.

Any questions? Click the blue chat button to get in touch with our Support Crew - we'll help get you sailing in the right direction β›΅

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