Pirate Ship's PayPal integration makes it easy to import your orders from PayPal and create shipping labels for them 🎉 Here's how the integration works:
Connecting your PayPal account
Getting Connected: You can connect your PayPal account by heading to Settings > Integrations, clicking "Connect New Source," selecting PayPal and following the prompts.
See this screenshot for an example of how that looks:
Integration Settings
Importing Shipping Statuses: By default, Pirate Ship imports orders with the Shipping Status "Unshipped". However, you have the option to import orders with any shipment status, including:
Unshipped
Shipped
Not Shippable
Order Status Updates: When you ship an order that you imported, Pirate Ship automatically marks the order's Shipping Status as "Shipped" in PayPal and the tracking number will be attached 👍
Checkbox settings
No Line Items: When you go into your PayPal Integration Settings in Pirate Ship, you'll see that the line "Import orders without line items" is checked.
This is selected by default because it's sort of a "catch-all" measure for your PayPal orders, specifically those that don't include line items in PayPal but still need to be shipped.
Here's how that looks in your Integration Settings:
Order Size May Affect Import Speed: You may notice a slower import speed if you have a large number of orders to import. If you have a smaller number of orders (like 5, 20, etc). you probably won't notice it at all.
On the other hand, if you have 1,000 or more "Unshipped" orders to bring in, you may need to take up a quick hobby while the Import Grid loads 😅 You can always chat with us to hear some pirate jokes while you wait!
Tracking emails
Tracking Emails: After connecting your PayPal account, you can choose to enable Pirate Ship's tracking emails in your Integration Settings for any orders you buy labels for.
We Recommend Not Using Pirate Ship's Tracking Emails: We can't tell PayPal to not send its own tracking email, so we don't recommend using Pirate Ship's emails since your customers will receive two tracking emails: one from us, and one from PayPal 🙈
Adding rubber stamps
Mapping Information to Rubber Stamps: If you'd like to add information to labels such as order items, you can map information from PayPal to appear in your labels' Rubber Stamps field.
To do that, go to Settings > Integrations.
From there, click "Edit" next to your PayPal integration and then near the bottom "Edit Rubber Stamps" to assign data from PayPal to Rubber Stamps 👌
Here's how that looks:
Understanding Rubber Stamps: Learn more about how rubber stamps work on Pirate Ship.
Refunding labels
Refunded Labels Get Reimported: If you refund a label you purchased through the PayPal integration, the order will reappear in your Import Grid and automatically be marked as "Unshipped" again in PayPal.
Importing orders with different weights from PayPal
Importing Different Order Weights: If your PayPal orders contain different items, you can use Pirate Ship's Override feature to import the weights of your orders. This will also import each order's insurance value and customs information for your international orders.
Using Pirate Ship's Override Feature: To do this, go to the Import page in Pirate Ship and select the orders you want to ship. Keep in mind that they don't all need to be the same weight, but they do need to all use the same packaging type and packaging dimensions in order for the feature to work.
After selecting the PayPal orders you want to ship and clicking Get Rates, check the "Override Package Details with Imported Data" checkbox on the next page to enable the Override feature.
Understanding the Override Feature: Learn more about importing different order weights, customs info, and insurance values.
Have any questions for us?
Is there anything we can lend a hook with, Cap'n? Click the blue chat button to hoist the flag and get in touch with our Support Crew - we'll help get you sailing in the right direction ⛵