If you always ship orders with different items, Pirate Ship's Override feature makes it faster by importing the weights of your orders, as well as their insurance value and customs information details for any international orders.
Integrations with the Override Feature: Pirate Ship's Override feature works for the following integrations:
BigCommerce
Cratejoy
Ecwid
Etsy
PayPal
Shopify
WooCommerce
How to use Pirate Ship's Override feature
Select All Applicable Orders: The first step is to go to the Import page in Pirate Ship and select one or more orders you want to ship.
Orders Must Have the Same Packaging Type: The orders you select don't all need to be the same weight... but they do need to all use the same packaging type and dimensions.
Select the Override Checkbox: After selecting the orders you want to ship and clicking Get Rates, select the "Override Package Details with Imported Data" checkbox to enable the Override feature. Here's how that looks:
The Override Checkbox is Sticky: Please note that selecting this checkbox is “sticky,” meaning that after you check the box for your first shipment, this box will remain checked by default until you uncheck it 😉
Results of the Override: When you check the Override box, the following data in your Package Details will be changed:
Weight
Insurance Value (if this Extra Service is checked)
Customs Form (if the order's destination address requires one)
Weight
Here's how the Weight field changes with the Override feature:
Shipping a Single Order: If you're shipping one order, you'll see that the Weight fields are pre-filled with the order data from your eCommerce platform, and you can edit them if you need to.
This also applies if you're shipping multiple orders with the same products.
Shipping Different Orders: If you're shipping multiple orders with different products, you'll see that the Weight fields are deactivated, and a summary of the weight ranges that will be used is displayed instead.
Insurance Value
Here's how the Insurance field changes with the Override feature:
Overriding the Insurance Value: If you check the Insurance checkbox in Extra Services with the Override feature enabled, you'll see it has the Order Value from the order data your eCommerce platform has provided.
Shipping Multiple Orders: If you're shipping multiple orders, the Insurance field will be deactivated and will display the range of values you'll be insuring.
Each shipment will be insured whatever the value of that specific order is, according to your eCommerce platform.
Customs Form
Here's how the Customs Form field changes with the Override feature:
Shipping a Single Order: If you're sending a single order to an address that requires a customs form, you'll see the fields updated to use the order data from your eCommerce platform.
Shipping Multiple Orders: If you're shipping multiple orders, you'll see all these fields have been deactivated, with a summary of how many of your shipments will have a customs form applied.
Each shipment will use its specific order data to generate the customs form.
Harmonization Codes Aren't Imported: If you're shipping to any member country of the EU, you now need to include a Harmonization # in the customs form field.
This data isn't brought over from your eCommerce platform, so these shipments are best created manually.
Some tips on using the Override feature
Weights: The item weight you've configured in your eCommerce platform is where we pull the total order weight from when creating a label using the Override feature.
Add Buffer Weight for Packaging: Depending on your items, you may want to add some "buffer" weight to your products to account for the additional weight of packing materials.
Package Type: The Package Type you select will need to be the same within any batches, so while the weights can vary, you must create separate batches for each type or size of your packages
Dimensions: The box or envelope size you're using for all the orders in a batch will need to be the same, but the weights can all vary.
Dimensions Can't Be Overridden: We can't override the dimensions of your packages, since integrations don’t supply us with that data 😅
Use Saved Packages: We recommend using Saved Packages to speed things up.
Product Descriptions: Make sure your product titles in your eCommerce platform are as accurate and complete as possible, so the customs form information will be specific.
International Shipments: If you're purchasing more than one international label at the same time, the customs form box will be greyed out so no changes can be made. However, the data we’re getting from your eCommerce platform will be used 👍
Can I use the Override feature with my eBay integration?
While you can use the Override feature for your eBay orders, eBay unfortunately doesn't import weights into Pirate Ship 🙈
Manually Enter Weights for Your eBay Orders: With the eBay Integration, our system only pulls in the value of line items and customs information.
If you plan on using the Override feature for any of your eBay orders, you'll need to manually enter the package weight for any labels you purchase.
ARRrrr Support Crew will help answer any questions
Have any questions about how the Override feature works? Use the chat bubble in the bottom right of your screen to get in touch with our Support Crew 😀