Pirate Ship

Head to <b>Settings &gt; Tracking Emails &gt; Edit</b> to customize your Tracking Emails.

Tracking emails are 100% customizable with HTML. You can customize the sender name and email address, and also add DKIM records if you have your own domain, so everything comes from you!&nbsp;

If you're not an HTML wizard, no worries! The body text is fully flexible and can say anything you'd like.&nbsp;

You can also BCC yourself if you want to <b>get a copy</b> of every tracking email. Simply add your email to the Send copies to (BCC) field as shown below:

<a href="https://support.pirateship.com/en/articles/4238619-how-do-i-add-an-image-or-logo-to-tracking-emails">How do I add an image or logo to Tracking Emails? </a>

<a href="https://support.pirateship.com/feature-and-settings-questions/tracking-emails-why-should-you-verify-your-email-address">Why should you verify your email address?</a>

<a href="https://support.pirateship.com/feature-and-settings-questions/tracking-emails-what-are-dkim-and-spf-and-how-do-i-verify-them">What are DKIM and SPF and how do I verify them?</a>

<a href="https://support.pirateship.com/shipping-and-postage-questions/when-will-tracking-emails-be-sent">When will Tracking Emails be sent?</a>

- <a href="https://support.pirateship.com/en/articles/4238619-how-do-i-add-an-image-or-logo-to-tracking-emails">How do I add an image or logo to Tracking Emails? </a>
- <a href="https://support.pirateship.com/feature-and-settings-questions/tracking-emails-why-should-you-verify-your-email-address">Why should you verify your email address?</a>
- <a href="https://support.pirateship.com/feature-and-settings-questions/tracking-emails-what-are-dkim-and-spf-and-how-do-i-verify-them">What are DKIM and SPF and how do I verify them?</a>
- <a href="https://support.pirateship.com/shipping-and-postage-questions/when-will-tracking-emails-be-sent">When will Tracking Emails be sent?</a>

Can I white-label my tracking emails to make them fully customizable?

Can I customize my tracking emails?

Go back to Pirate Ship

Find answers and get help from Intercom Support and Community Experts

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