How to add an image or logo to tracking emails

Step one, find your image! As long as the image is hosted somewhere publicly online, like on your website or uploaded to a public file storage, you can copy the URL or "Image Address" for it and put that into an HTML tag in our tracking emails.

To do this, just right-click (or control-click) on the image and select Copy Image Address to get that URL:

The right-click drop-down menu over an image of a pirate ship, with 'Copy Image Address' highlighted on the menu.

The address you copied now needs to go into an img tag in HTML, exactly like this:

<img src="https://yourimageaddress.com/image.jpg">

You'll want to put that img tag into your tracking email's code like this:

Screenshot of Pirate Ship's tracking email editor, with the image HTML tag highlighted.

Additional customization of your image or logo

You can also define some other attributes in the img tag, like the Height or Width you want the image to be. Just add a width="x" and enter the size you want that image to be inside the quotation marks, like this:

<img src="https://yourimageaddress.com/image.jpg" width="480">

It's also a good idea to add a few line breaks to give the image some space from the rest of your email. You can do that by adding the <br> tag wherever you need a line break, usually before or after the img tag, like this:

Screenshot of Pirate Ship's tracking email editor, with the image HTML tag highlighted. A couple line break tags were added before the image tag, and one line break tag was added after the image tag.

All that code will make your email look like this:

Screenshot of a test email, showing the image of the pirate ship at the bottom of the email.

If you run into any trouble with this, just use the button on the bottom right of the screen to chat with our support crew 👍 Keep in mind, we're Pirates not programmers! Specific HTML questions are best suited for your web developer 😉