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How can someone send an item back to me?
How can someone send an item back to me?

Learn how to create a label to send an item back to yourself

Updated over 3 months ago

Whether you left YARRrrr favorite sweater at your mom's house at Christmas, or are getting an item back from a buyer, there's always a need for creating a Return Label.  

Sending one Return Label

  • Create a Single Return Label: If you just need to send one Return Label, head to Settings > Ship From Addresses > "Create Ship From Address," and add the sender's address. 

    • Next, head to Ship > Create Single Label, select the Ship From address you just created, and enter your address in the Ship To field. 

  • Send the Label to Your Recipient: You can either download the label as a PDF and email it to your sender, or click the "Create Share Link" button and send that link over! 

    • Be sure to set your own Ship From address back to default if you've changed it!

Pirate Ship offers a Return Label feature to make it easy

  • Enable Return Labels: If you plan to use lots of Return Labels, check out our Pay-on-Use Return Label feature here. Chat with us to get that enabled! 

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