Fixing a Shopify order that imported with an old or incorrect address
In Shopify, there are several places you can update an address:
Customer Record: The customer record
Subscription Record: If you're using a subscription app, in the subscription record
Orders: Any Orders that have been created for that customer
You need to update the address in all three of those locations
Updating the Address Everywhere: If you update the Customer Record or Subscription Record, it won't trickle down to the imported order with the incorrect address. You'll want to update both those records for future orders, but most importantly, you'll want to update the address in any current Orders.
Make sure to modify the address in the Shopify Order, then click Refresh Data on the Import page in Pirate Ship to get the new address. Lastly, be sure to edit the address everywhere, so that this isn't a recurring problem if it's a subscription or a customer that places repeat orders 💪
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