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Shopify Integration: Can I import orders that are set to a different fulfillment service?

Learn how Pirate Ship handles Shopify orders with products set to a different fulfillment service and how to change this in Shopify

In your product settings in Shopify, you can set your "Fulfillment Service" to third-party fulfillment options (for example, Amazon).

How to update or change the fulfillment service for a product in Shopify

The default setting for Fulfillment Service in Shopify is "Manual." Pirate Ship will only import orders where every product is set to the "Manual" fulfillment service.

Here's how that looks in Shopify:

A screenshot showing the product settings in Shopify. Towards the bottom there is a section titled 'Fulfillment Service,' and in the drop down menu below, the option for 'Manual' is selected. There is an arrow pointing at this with a notation that reads, 'In Shopify's Product Settings, the Fulfillment Service must be set to Manual.'

If you'd like to change the fulfillment service setting for a specific product in Shopify, here are some more instructions you can follow:

  • 1. Go to All Products

  • 2. Click the product you want to update

  • 3. Scroll down to Inventory

  • 4. Change the Inventory Managed By field by clicking the dropdown menu and selecting Shopify

Now all your Shopify orders containing that product should be visible in Pirate Ship's import grid 🎉

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