There's a few situations where eBay orders won't show up in Pirate Ship:

  1. Pirate Ship only imports Unshipped orders. If your order has already been marked as shipped in eBay, it won't show up.
  2. If your order is a Global Shipping Program (GSP) order going to Kentucky, Pirate Ship cannot import those orders; learn how to ship GSP orders manually here.
  3. Pirate Ship will only import orders with the financial statuses of Paid or Payment Pending. This can be configured in Settings > Integrations > eBay > Edit. If your order has a different status, it will not be imported: 

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