When you buy a label with Pirate Ship, it's created as a PDF file that you can print from your computer (or phone or tablet) just like any other file. However, you may need to adjust some of your printer settings to get an ideal print.
Choosing the right label format for printing
When you click the PRINT LABEL button in Pirate Ship, at the top of the screen you'll notice a selection for the label format.
There are several options for regular desktop printers that print on letter-size 8.5x11" paper, as well as options for 4x6" label printers or 2x7" label printers.
USPS labels: Labels from USPS can be printed in either the 4x6" or 2x7" sizes
UPS labels: Unlike USPS, UPS labels can only be printed in the standard 4x6" size
Which type of printer are you using?
Here are some tips to help you get started, depending on the type of printer you're using:
2x7" Label Printers: If you didn't have the 2x7" label size selected in Pirate Ship's Settings > General Settings before you bought the label, you will need to do that and then re-purchase the label in that size.
4x6" Label Printers: When using a 4x6" label printer, first select the 4x6" label size option in your General Settings.
Next, in your computer's printer settings, make sure to select the 4x6" paper size option there as well, along with a "Fit to Page" or "100% Scale" to ensure the margins are correct.
Desktop Printers: If you're using a desktop printer, select either of the 8.5x11" options.
This quick video lays out the steps to print your label:
Select the correct paper size in both Pirate Ship AND your computer's printer settings dialog box
Paper size for 2x7" labels: If you're using a 2x7" label printer and do not see any "99019" or "2.4" options for your Paper Size, select the option showing the dimensions of 59 x 190 millimeters (mm).
If you don't see any of these options in your computer's Paper Size dropdown, then your printer may not have been installed correctly.
If you're using a Mac, follow these Apple instructions.
If you're using a PC, follow these Windows instructions.
Paper size for 4x6" labels: If you're using a 4x6" label printer and you do not see any "4 in x 6 in" or "100mm x 150mm" options in your computer's Paper Size dropdown, then your printer may not have been installed correctly.
Make sure you followed the manual that came with your printer and have installed the correct printer drivers.
Paper size for desktop printers: If you're printing on a regular 8.5x11" desktop printer, you will need to select that paper size (also called "Letter" or "US Letter").
Hoist the flag if you need a helping hook
ARRrrrr ye running into trouble printing your label Matey? Click the chat button to get in touch with our live chat Support Crew!
You can also email us at support@pirateship.com - we're here to help you get sailing on smooth waters ⛵