All Collections
Print Troubleshooting
Does Pirate Ship support small label printers?
Does Pirate Ship support small label printers?

Learn how to switch to the 2x7" label format for small thermal label printers like the Dymo LabelWriter 450 or the Brother QL-800

Updated over a week ago

Pirate Ship supports 2x7" label formats, but you must set your label size before you create any labels. Just go to Pirate Ship's Settings / General Settings page to switch to the 2x7" label size, which works perfectly for these printers:

  • Any Dymo printer with the 99019 label paper size (or label paper with the dimensions of 59 x 190 millimeters)

  • Dymo LabelWriter Wireless

  • Dymo LabelWriter 450

  • Dymo LabelWriter 450 Turbo

  • Dymo LabelWriter 450 Twin Turbo

  • Dymo LabelWriter 330

  • Dymo LabelWriter 330 Turbo

  • Brother QL-800

  • Brother QL-810W

  • Brother QL-820NWB

  • Brother QL-700

  • Brother QL-720NW

  • Brother QL-500

  • Brother QL-550

  • Brother QL-570

  • Pitney Bowes LPS-1

Are you using a Mac?

Watch this video to see how to print 2x7" labels on an Apple computer:

Are you using a PC?

Watch this video to see how to print 2x7" labels on Windows:

You can't print 2x7" UPS labels

One thing to keep in mind is that you can only print USPS labels in the 2x7" sizes, since UPS labels on Pirate Ship only come in the standard 4x6" size 🙈 If you have 2x7" selected in your General Settings, UPS services won't show up when you create your label and click the green "Get Rates" button.

Not all features are supported with the 2x7" label size

Unfortunately 2x7" labels just aren't big enough to fit everything that a 4x6" label can. These features will be disabled when you choose this size:

  • Rubber Stamps: You can't print custom messages on the labels with 2x7" labels.

  • Customs Forms: You can't ship to Military or International addresses when using the 2x7" size.

  • Packing Lists: You won't be able to print packing lists with 2x7" labels.

  • Gift Messages: You can't print gift messages with 2x7" labels.

  • ZPL label format: You won't be able to use the ZPL format, so all labels will be PDF files.

  • International labels & customs forms: You can't print customs forms on 2x7" labels, so you can't use them for international shipments.

If you need any of those features, just switch back to the 4x6" label size and use a regular desktop printer or a 4x6" label printer. We've got recommendations for 4x6" printers here.

Did this answer your question?