There's a few situations where eBay orders won't show up in Pirate Ship:

  1. Pirate Ship only imports Unshipped orders. If your order has already been marked as shipped in eBay, it won't show up.
  2. If you bought a label in Pirate Ship and refunded that label, we are not able to re-import that order. You'll have to recreate it manually. 
  3. Pirate Ship will only import orders with the financial statuses of Paid or Payment Pending. This can be configured in Settings > Integrations > eBay > Edit. If your order has a different status, it will not be imported: 

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