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How does the MoonClerk integration work?
How does the MoonClerk integration work?

Here's how to connect MoonClerk to Pirate Ship

Updated over a week ago

Pirate Ship's MoonClerk integration makes it simple to ship your subscription orders.

It only takes a minute to connect the platforms and get started. Here's how:

Step 1: Generate an API Key in MoonClerk

On the top right of your MoonClerk dashboard, click Account > Settings, then click API Key

A screenshot showing the MoonClerk Settings where the API Key is shown. A red arrow points this API Key towards a screenshot of the Pirate Ship 'Connect New MoonClerk Account' set up page, where there's a box that says 'API Key' in it.

Generate an API key and copy it.

Step 2: Add the MoonClerk Integration in Pirate Ship

From the Ship page in Pirate Ship, click Import from Integrations, then click MoonClerk (if you've already added another integration in Pirate Ship, go to Settings > Integrations > Connect New Source instead):

A screenshot showing the Ship Page on Pirate Ship. A red arrow points at the 'Import From Integrations' button in the top center of the page.

Paste the API key in, and select which Subscription Statuses you want Pirate Ship to import. Most businesses only want to ship to Active subscribers, but you can configure it however you need.

Recommended: Pirate Ship can lock subscriptions that you've shipped to recently, to prevent you from accidentally duplicate shipping a subscription within a certain period of time. Just turn on the feature and select the time period that works for you.

Step 3: Start shipping!

Once you've saved the connection, you're all set!

On the Ship page in Pirate Ship click the Import from MoonClerk button (or it will say Import from Integrations if you have multiple platforms connected).

You'll see a list of your subscriptions, which you can filter, sort, and search through, and create batches of labels from:

A screenshot showing MoonClerk orders on Pirate Ship's Import Grid.

By default, Pirate Ship displays all the Plans you have in MoonClerk that are Status "Active," but you can adjust that if you need to in Settings > Integrations > MoonClerk.

Pro Tip: Click any column header to open the filter menu, open the Columns section, and choose which data you'd like to display. You can display any Custom Fields you added to your MoonClerk Payment Form, as well as data like Coupons. Using that data as filters makes it super easy to separate batches of your variations if they have different size/weights that you need to purchase different postage for. 

Note: Subscriptions with no Custom Form Field of the type Address will be skipped. There's no address data, so there's nothing to buy a shipping label with!

If you run into any questions along the way just click the chat button on the bottom right to ask us, we're here to help!

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