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Troubleshoot Common Etsy Integration Problems
Troubleshoot Common Etsy Integration Problems

Learn why your Etsy order might not show up in Pirate Ship, or other common issues with Etsy

Updated over a week ago

Why isn't my Etsy order showing up in Pirate Ship?

  • We Import Unshipped Orders Only: Pirate Ship will import any Unshipped orders from your Etsy store.

    • If an order isn't showing up in Pirate Ship, it's probably already been marked as Shipped in Etsy.

  • You're Trying to Re-Make a Label You Bought Already: Unfortunately, Etsy doesn't allow you to edit addresses after an order is placed 🙈

    • If you need to ship to a different address, you'll have to create the label manually in Pirate Ship using the Create a Single Label page, and then mark the order as Shipped manually in Etsy.

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