Feature & Settings Questions

Find out how to configure Pirate Ship and use all of its features.

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25 articles in this collection
Written by Lexy Olivia, Bjorn, and Jameson Morris

Can I customize my tracking emails?

Can I white-label my tracking emails to make them fully customizable?
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Written by Lexy Olivia
Updated over a week ago

How does the Paste Address feature work?

Can I copy/paste full addresses into Pirate Ship?
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Written by Lexy Olivia
Updated over a week ago

Why doesn't my label print correctly?

Troubleshooting common print quality issues
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Written by Lexy Olivia
Updated this week

I can't get my label to print

Troubleshoot common label printing problems
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Written by Lexy Olivia
Updated over a week ago

Does Pirate Ship have an API?

Can I use an API to connect to Pirate Ship?
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Written by Lexy Olivia
Updated over a week ago

Can I Print with a Dymo 450?

Troubleshoot Common Dymo Printer Issues
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Written by Bjorn
Updated this week

Why does Pirate Ship say my package is too small?

What are the minimum package dimensions?
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Written by Lexy Olivia
Updated over a week ago

Can I merge or split an order?

We don't currently offer a way to automatically combine or divide orders, but here's how to do it manually
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Written by Bjorn
Updated over a week ago

Tracking Emails: What are DKIM and SPF and how do I verify them?

Learn about the optional email verification you can add with DKIM and SPF DNS records.
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Written by Bjorn
Updated over a week ago

Does Pirate Ship save my addresses?

Can I edit or delete a saved address?
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Written by Lexy Olivia
Updated over a week ago

Tracking Emails: Why should you Verify your Email Address?

Here's how to verify your email address to ensure you're getting any replies to your tracking emails.
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Written by Bjorn
Updated over a week ago

Can I save my package for repeated use?

Here's how to use the Saved Package feature to save time shipping.
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Written by Lexy Olivia
Updated over a week ago

Does Pirate Ship integrate with my scale?

Can I connect my scale to import package weights automatically?
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Written by Lexy Olivia
Updated over a week ago

How do I edit my Ship From Address?

You can change or add more Ship From Addresses, and each can have a different Physical and Return Address
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Written by Lexy Olivia
Updated over a week ago

Does Pirate Ship offer a shopping cart plugin?

How do I show my customers how much shipping costs?
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Written by Lexy Olivia
Updated over a week ago

Can I print multiple labels at once?

Here's how printing multiple labels at the same time works
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Written by Bjorn
Updated over a week ago

What are Rubber Stamps and how do I use them?

Print custom information like Order ID or Order Items on the corner of each label
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Written by Bjorn
Updated over a week ago

How do I print Packing Lists or Gift Messages with Pirate Ship?

How to turn on packing slips and gift messages for labels created from importing orders from ecommerce integrations
Bjorn avatar
Written by Bjorn
Updated over a week ago

Can I buy batches of multiple labels at one time?

Learn about batch label processing
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Written by Jameson Morris
Updated over a week ago

How do I upload address spreadsheets into Pirate Ship?

Spreadsheet templates and file types for uploading addresses and batch shipping
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Written by Jameson Morris
Updated over a week ago

Does Pirate Ship verify addresses?

How Pirate Ship validates/verifies addresses
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Written by Jameson Morris
Updated over a week ago

Can I print a USPS End-of-Day SCAN Form?

How to print end-of-day scan forms with Pirate Ship
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Written by Jameson Morris
Updated over a week ago

Does Pirate Ship email the tracking number to my recipient?

Here's how our tracking email feature works
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Written by Jameson Morris
Updated over a week ago

How do I correct labels that had errors?

Correcting failed addresses
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Written by Jameson Morris
Updated over a week ago

Can I create Return Labels with Pirate Ship?

How to use Pay on Use Return Labels
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Written by Jameson Morris
Updated over a week ago