Skip to main content
All CollectionsInternational Shipping
What do I do with commercial invoices and customs forms?
What do I do with commercial invoices and customs forms?

Learn what to do with the extra pages that come with international USPS and UPS labels you purchase on Pirate Ship

Updated over 3 months ago

USPS® and UPS® have different processes when it comes to customs forms, and what you need to do with them. Here's what to do with those extra pages that will be printed with your international labels.

Multi-page Custom Forms for International USPS Shipments

Customs Forms Vary by Country: Depending on the country you're shipping to, your international USPS label might include multiple pages of customs forms. In this case, you can:

  • Use the USPS Customs Form Envelope: Place all your pages of customs forms inside the clear USPS Customs Form Envelope that you then affix to your package.

  • Use a Regular Envelope: If you don't have a USPS Customs Form Envelope, you can also place those extra customs form sheets in a regular envelope or a ziplock bag.

    • Whether you use a ziplock bag or an envelope, label it with the phrase "Customs Forms" and affix that envelope to the outside of your package.

  • Keep the Sender's Copy: If your customs forms come with a Sender's Copy, don't include it with your shipment! Keep that for your records 👍

Commercial Invoices for International UPS Shipments

  • Basics of Commercial Invoices: International UPS labels don't come with customs forms, but Commercial Invoices. Commercial Invoices contain information about what you're sending, and the total value of the items inside your package.

Affix all Commercial Invoice documents to your package

You may notice that an international UPS label prints along with 3 copies of a Commercial Invoice. Those invoices will all look almost exactly the same, but do not discard any of these!

  • Affix All Commercial Invoice Documents: If 3 copies of an invoice print alongside your label, you must affix all 3 to the outside of the package!

  • Use a Ziplock Bag to Affix Commercial Invoices: Once you've printed your international UPS label and those 3 invoices, affix your label on your package and place the commercial invoices in a clear ziplock bag.

    • Label the ziplock bag with the phrase “Commercial Invoices" on it.

    • Affix that ziplock to the outside of your package, and you're all set!

Commercial Invoice information may be embedded into your label's barcode

  • Embedded Commercial Invoices: Some international UPS labels have digital Commercial Invoice information embedded in their barcode, so they may only print one copy of an invoice along with the label. If only one copy of any invoice prints along with your label, it may have this digital information embedded into the barcode 😉

    • If Commercial Invoice information is embedded in the barcode, you'll see an "EDI" designation toward the bottom of your label. You'll still need to include the commercial invoice that was printed with your label.

You can also use invoices or receipts from your store or eCommerce platform

For UPS shipments, you can supply your own invoices or receipts from your store, eCommerce platform, or marketplace!

  • Supplying Your Own Invoices: In order for UPS to consider your documents as proper commercial invoices, they need to have the following info on them:

    • Your business name & address

    • The recipient’s name & address

    • The item/quantity/value/description/total

If they do, simply print 3 copies of them and attach them as we talked about above👌

Commercial Invoices must be 8.5x11"

One thing to note about commercial invoices for UPS shipments is that they have to be printed on 8.5x11" paper.

  • You Can't Use 4x6" Label Printers: Since Commercial Invoices need to be on 8.5x11" paper, you can't use a 4x6" label printer to print them 🙈

    • UPS considers that size too small for their commercial invoices, and might return your package because of it!

  • Use a Desktop or Standard Printer: To print 8.5x11" commercial invoices, you'll need to use either a regular desktop printer or another standard printer you can access outside of your home or office.

  • Invoices You Supply Can Be 4x6": Alternatively, you can still supply your own invoices from your store, eCommerce platform, or marketplace...and those documents can be 4x6".

If you don't have access to an 8.5x11" printer and can't supply your own invoices, chat with us and we'll do our best to steer you in the right direction!

Make sure your Commercial Invoices are the correct size

To ensure your commercial invoice fills out your whole 8.5x11" paper and is the correct size for UPS, there are a couple of quick steps you need to take:

  • Select 4x6" Label Sizes: First, select your label size as 4x6" when you click the Print Label button, as seen in the image below:

  • Select "Fit to paper" in your Print Settings: Before you print, choose "Fit to paper" for the Scale setting. Here's how that looks:

Once you set that up, you're ready to go! Your commercial invoice will now fill up the entire 8.5x11" page when you print it 💪

For more information on shipping with UPS on Pirate Ship, check out our guide: Everything you need to know about UPS.

Related Resources:

Did this answer your question?