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Shopify Integration: Can I import orders that are set to a different fulfillment service?
Shopify Integration: Can I import orders that are set to a different fulfillment service?

Learn how Pirate Ship handles Shopify orders with products that are set to a different fulfillment service

Updated over a week ago

In your product settings in Shopify, you can set your "Fulfillment Service" to third-party fulfillment options (for example, Amazon).

The default setting is "Manual," and Pirate Ship will only import orders where every product is set to the "Manual" fulfillment service:

A screenshot showing the product settings in Shopify. Towards the bottom there is a section titled 'Fulfillment Service,' and in the drop down menu below, the option for 'Manual' is selected. There is an arrow pointing at this with a notation that reads, 'In Shopify's Product Settings, the Fulfillment Service must be set to Manual.'

How to update or change the fulfillment service for a product in Shopify

If you'd like to change the fulfillment service setting for a specific product in Shopify, here are some more instructions you can follow:

  1. Go to All Products

  2. Click the product you want to update

  3. Scroll down to Inventory

  4. Change the Inventory Managed By field by clicking the dropdown menu and selecting Shopify

Now all your Shopify orders that contain that product should be visible in Pirate Ship's import grid 🎉

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